Security Control Room Operator: Shift & Dispatch Lead

Vistech Services Ltd; Tees Valley; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Company pension

On-site parking

Job summary

Vistech Services Ltd in Middlesbrough is seeking a Control Room Operator to schedule shifts and deliveries within a security control room. Strong organisation, communication, and analytical skills are essential to perform effectively.

You will be the main contact outside normal hours, coordinate the mobile supervisory team, and ensure smooth handovers to the day team. Training is provided; 42-hour week on a rotation; pay £15 per hour depending on skills and experience.

Qualifications

• DBS certificate required.
• SIA CCTV Licence required.
• SIA DS or SG Licence required.
• Excellent IT and administrative skills expected.
• Excellent telephone manner and customer service skills expected.
• Supervisory/Team Leading experience preferable.
• A full UK Driving Licence with 0 or low points required.

Responsibilities

• Main point of contact for the company outside of normal working hours (evenings and weekends).
• Direct movements of the Mobile Supervisory team.
• Ensure key information is handed over to the day team.

Skills

DBS certificate

SIA CCTV Licence

SIA DS or SG Licence

Excellent IT

Excellent telephone manner

Supervisory/Team Leading

Full UK Driving Licence

Job description

Vistech Services Ltd in Middlesbrough is seeking a Control Room Operator to schedule shifts and deliveries within a security control room. Strong organisation, communication, and analytical skills are essential to perform effectively.

You will be the main contact outside normal hours, coordinate the mobile supervisory team, and ensure smooth handovers to the day team. Training is provided; 42-hour week on a rotation; pay £15 per hour depending on skills and experience.