Security Control Centre Operator — 4-on 4-off Shifts

Apleona Hsg S.P.A.; Motherwell; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Employee discounts via Reward Gateway

Overtime rates

Cycle to work scheme

Access to a virtual GP

Health & wellbeing app

Job summary

Apleona is seeking a Security Control Centre Operative in Motherwell. The role involves maintaining, monitoring and updating rostering systems for the security business, with out-of-hours escalation, compliance, reporting and help desk responsibilities.

You will also support Planned and Preventative Maintenance work orders for account teams each month. The package includes a 42-hour week with 4 on/4 off shifts, days and nights as required.

Qualifications

• Great written and verbal communication skills.

Responsibilities

• Maintain, monitor, and update rostering systems for the management of our security business.
• Support out of hours escalation process management, compliance, reporting and help desk calls.
• Assist with Planned and Preventative Maintenance work orders for account teams each month.

Skills

Communication skills

Customer service

Organisational skills

Attention to detail

MS Word

Excel

Outlook

Teamwork

Education

SIA licence (desirable)

Tools

MS Word

Excel

Outlook

Job description

Apleona is seeking a Security Control Centre Operative in Motherwell. The role involves maintaining, monitoring and updating rostering systems for the security business, with out-of-hours escalation, compliance, reporting and help desk responsibilities.

You will also support Planned and Preventative Maintenance work orders for account teams each month. The package includes a 42-hour week with 4 on/4 off shifts, days and nights as required.