Security Control Centre Operative

Apleona Hsg S.P.A.; Motherwell; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Employee discounts via Reward Gateway

Overtime rates

Cycle to work scheme

Access to a virtual GP

Health & wellbeing app

Job summary

Apleona is seeking a Security Control Centre Operative in Motherwell. The role involves maintaining, monitoring and updating rostering systems for the security business, with out-of-hours escalation, compliance, reporting and help desk responsibilities.

You will also support Planned and Preventative Maintenance work orders for account teams each month. The package includes a 42-hour week with 4 on/4 off shifts, days and nights as required.

Qualifications

• Great written and verbal communication skills.

Responsibilities

• Maintain, monitor, and update rostering systems for the management of our security business.
• Support out of hours escalation process management, compliance, reporting and help desk calls.
• Assist with Planned and Preventative Maintenance work orders for account teams each month.

Skills

Communication skills

Customer service

Organisational skills

Attention to detail

MS Word

Excel

Outlook

Teamwork

Education

SIA licence (desirable)

Tools

MS Word

Excel

Outlook

Job description

The details for the selected vacancy are shown below.

• Advert Title Security Control Centre Operative
• Advert Text

  Security Control Centre Operative

  Location – Motherwell, ML1 1RU

  Hours – 42 Hours Per Week - 4 on 4 off, 12 hour shifts, mixture of days and nights which will vary subject to requirements of the business

  Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!

  We’re currently looking to recruit a Security Control Centre Operative, who will be responsible for maintaining, monitoring, and updating rostering systems for the management of our security business. This will include out of hours escalation process management, compliance, reporting and help desk calls. You will also support the business dealing with Planned and Preventative Maintenance work orders for the account teams each month.

  The security of our people is a top priority for us, so as an Apleona Control Centre Operative , we’re looking for:

  • Great written and verbal communication skills
  • Strong customer service skills
  • Strong organisational skills
  • Excellent attention to detail
  • Good working knowledge of MS Word, Excel and Outlook
  • Willingness to work with their manager and team to ensure all necessary tasks are completed

  It’s desirable that you hold an SIA licence, but if not don’t worry as we can apply for this when you start*.

  In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team.

  • £30,353.11 per annum / £13.85 per hour
  • Employee discounts via Reward Gateway
  • Overtime rates
  • Cycle to work scheme
  • Access to a virtual GP
  • Access to a health & wellbeing app

  Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.

  * You will need to be able to supply 5 years work and address history and ID documents.