Seasonal Experience Expert in Luxury Retail + Commission

Mulberry Group; Greater London; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Product allowance

Staff discount

Birthday off

Pension contributions

Life assurance

Training and development opportunities

Volunteering days

Job summary

Mulberry Group is seeking an enthusiastic Sales Assistant (Experience Expert) to deliver exceptional customer experiences in-store. You will use product knowledge and storytelling to tailor each interaction, building lasting relationships with customers and contributing to Mulberry's iconic service standard.

As part of the team, you will be curious, dynamic and committed to our sustainable, values-driven Mulberry Spirit, while supporting a thriving store environment and contributing to

Qualifications

• Customer-focused approach to delivering memorable experiences.

Responsibilities

• Create welcoming and fun environment for customers and team.
• Deliver engaging, dynamic and memorable customer experiences in-store.
• Develop and maintain key customer relationships using in-store CRM tools.

Skills

Customer focus

Business curiosity

Competitive spirit

Operational excellence

Honest

Dynamic

Community spirit

Fashion love

Tools

CRM tools

Job description

Mulberry Group is seeking an enthusiastic Sales Assistant (Experience Expert) to deliver exceptional customer experiences in-store. You will use product knowledge and storytelling to tailor each interaction, building lasting relationships with customers and contributing to Mulberry's iconic service standard.

As part of the team, you will be curious, dynamic and committed to our sustainable, values-driven Mulberry Spirit, while supporting a thriving store environment and contributing to