Seasonal Fashion Experience Expert

Mulberry England; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive basic salary

Bonus

Product allowance

Staff discount and exclusive staff-sal

Birthday day off

Pension contributions & Life Assurance

Training and development opportunities

Volunteering days (2 per year)

Commission

Job summary

Mulberry Covent Garden is seeking an enthusiastic Seasonal Sales Assistant to deliver memorable customer experiences in our on-site store. You will use product knowledge and storytelling to tailor each interaction while building lasting relationships with customers and maintaining Mulberry’s brand standards.

You will thrive in a dynamic retail environment, delivering excellent service, supporting the team, and contributing to a welcoming store culture.

Qualifications

• Experience in delivering high-quality customer service in a retail setting.
• Ability to tell product stories and build memorable customer experiences.
• Strong product knowledge and fashion sense with a passion for Mulberry aesthetics.
• Experience using in-store CRM tools to nurture customer relationships.

Responsibilities

• Create a welcoming and engaging shopping environment for customers and colleagues.
• Deliver an engaging customer experience and drive sales in-store.
• Develop and maintain customer relationships using CRM tools to support upselling and loyalty.
• Align with Mulberry values and contribute to a positive team culture.

Skills

Customer service

Storytelling

Product knowledge

CRM experience

Tools

CRM software

POS systems

Job description

Mulberry Covent Garden is seeking an enthusiastic Seasonal Sales Assistant to deliver memorable customer experiences in our on-site store. You will use product knowledge and storytelling to tailor each interaction while building lasting relationships with customers and maintaining Mulberry’s brand standards.

You will thrive in a dynamic retail environment, delivering excellent service, supporting the team, and contributing to a welcoming store culture.