Seasonal Chocolate Gift Advisor

Hotel Chocolat; Beverley; Presencial; GBP 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount 50%

Hotel stay discount 70%

Performance incentives

£13.05 per hour

Descripción de la vacante

Hotel Chocolat in the United Kingdom seeks a Seasonal Sales Advisor to join during our busiest Christmas period. You will help customers find the perfect gift, share product stories, and create a magical in-store experience, supporting deliveries and stock replenishment as needed.

You will handle till transactions, refunds and exchanges, and contribute to a high standard in store and café areas. This is a festive, fast-paced role with great team energy.

Formación

• Reliable and flexible to meet store trading and delivery times.
• Comfortable working under pressure in a fast-paced environment.
• Able to process transactions, refunds and exchanges at the till.

Responsabilidades

• Immersing customers in Hotel Chocolat and a store full of inspirational seasonal products including the perfect gift – the Velvetiser.
• Ensuring customers find the perfect Christmas gift by asking about their needs and checking for allergens.
• Supporting the store team with deliveries and replenishment as needed.
• Processing transactions, refunds and exchanges at the till.
• Maintaining a high standard in store and café areas to WOW customers.
• If the store has a café, preparing hot and cold drinks, ice creams and snacks per guidelines while keeping the area clean.
• Supporting where you can to the success of your store and team.

Conocimientos

Customer service

Reliability

Flexibility

Descripción del empleo

Hotel Chocolat in the United Kingdom seeks a Seasonal Sales Advisor to join during our busiest Christmas period. You will help customers find the perfect gift, share product stories, and create a magical in-store experience, supporting deliveries and stock replenishment as needed.

You will handle till transactions, refunds and exchanges, and contribute to a high standard in store and café areas. This is a festive, fast-paced role with great team energy.