Seasonal Sales Advisor — Christmas Gift Specialist

Hotel Chocolat; Northallerton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

50% staff discount (unlimited)

70% discount off a stay in Hotel in St

Incentives based on performance

Job summary

Hotel Chocolat is seeking a Seasonal Sales Advisor for our busy Christmas peak in the UK. You will delight customers, help them find the perfect gift, and contribute to a vibrant store environment. You’ll handle transactions, support deliveries, and assist with restocking while maintaining high standards.

A passion for chocolate and guest experience is essential for this seasonal role. You’ll join a team in our Northallerton store.

Qualifications

• Reliable and flexible to meet the needs of the stores trading and delivery times.
• Comfortable working under pressure in a fast-paced environment.

Responsibilities

• Immerse customers in Hotel Chocolat’s seasonal world and products.
• Help customers find the perfect Christmas gift by asking questions to understand needs.
• Support store team with deliveries and replenishment as needed.
• Process transactions, refunds and exchanges at the till.
• Maintain high standards in store and café areas to WOW customers.
• If applicable, prepare hot/cold drinks, ice creams and snacks per guidelines.

Skills

Customer service

Flexibility

Communication

Job description

Hotel Chocolat is seeking a Seasonal Sales Advisor for our busy Christmas peak in the UK. You will delight customers, help them find the perfect gift, and contribute to a vibrant store environment. You’ll handle transactions, support deliveries, and assist with restocking while maintaining high standards.

A passion for chocolate and guest experience is essential for this seasonal role. You’ll join a team in our Northallerton store.