Sea Logistics Operations & Care Specialist

Kuehne Nagel; Highgate; Presencial; GBP 32.000 - 48.000; Jornada completa

Descripción de la vacante

Kuehne+Nagel is seeking a candidate to join the Operational Care Centre in the UK. You will drive timely processing of BPA tasks, link quotations to shipments after sailing, and ensure documentation for customs clearance. The role supports cost entry, gross profit management and continuous performance improvements.

We value strong analytical abilities, organisational skills and attention to detail, with a customer-focused mindset to ensure service excellence across shipments and milestones.

Formación

• Strong analytical and organisational skills.
• Excellent attention to detail.
• Strong customer service orientation.
• Strong knowledge of freight forwarding processes and sea logistics operations.
• Working knowledge of customs requirements, shipment methods and Incoterms.

Responsabilidades

• Ensure sales quotations are allocated and linked to shipments once vessels have sailed.
• Prepare and ensure all required documentation and information is available for customs clearance.
• Conduct daily ISR checks and manage discrepancies.
• Retrieve carrier contract rates and ensure accurate cost entry and accrual management.
• Ensure correct gross profit on contracted freight and UK charges.
• Monitor carrier and supplier performance and elevate issues where required.
• Resolve operational, rate and performance discrepancies.
• Maintain accurate and timely milestone updates within operational systems.

Conocimientos

Analytical skills

Organisational skills

Attention to detail

Customer service orientation

Freight forwarding knowledge

Descripción del empleo

Kuehne+Nagel is seeking a candidate to join the Operational Care Centre in the UK. You will drive timely processing of BPA tasks, link quotations to shipments after sailing, and ensure documentation for customs clearance. The role supports cost entry, gross profit management and continuous performance improvements.

We value strong analytical abilities, organisational skills and attention to detail, with a customer-focused mindset to ensure service excellence across shipments and milestones.