Sea Freight Import Coordinator

Ikrut; Manchester; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Healthcare Plan

Employee Assistance Programme

Enhanced holiday scheme

Cycle to Work programme

Gym and lifestyle discounts

Loyalty rewards

Award-winning training

Career progression opportunities

Résumé du poste

Unsworth is seeking an experienced Sea Freight Import Coordinator to join our Manchester Operations team. This role involves managing import ocean freight shipments and ensuring exceptional service delivery.

You will work in a collaborative environment where growth and professional development are encouraged. With a competitive salary and comprehensive benefits package, this is a fantastic opportunity to build strong customer relationships and advance your career.

Qualifications

• Experience in ocean freight forwarding and end-to-end shipment management.
• Excellent customer service, communication, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple priorities.

Responsabilités

• Manage import ocean freight shipments from booking through to final delivery.
• Support the operational requirements of a key customer account.
• Coordinate with customers, overseas agents, hauliers and suppliers.

Connaissances

Ocean freight forwarding

End-to-end shipment management

CargoWise

Customer service

Communication skills

Organizational skills

Problem-solving

Customs clearance knowledge

Outils

CargoWise

Description du poste

Sea Freight Import Coordinator

Location: Manchester

Hybrid Working

Salary: Competitive + Comprehensive Benefits Package

Join a leading, award-winning logistics company with genuine opportunities for growth.

At Unsworth, we're transforming the way businesses manage their global supply chains. Combining award-winning service, industry-leading technology, and decades of logistics expertise, we help customers navigate increasingly complex global supply chains through exceptional service, visibility, and innovative technology.

As our business continues to grow, we are looking for an experienced Sean Freight Import Coordinator to join our Manchester Operations team. This is an excellent opportunity to become part of a forward-thinking, technology-led freight forwarding company where you'll take ownership of shipments, build strong customer relationships, and develop your career within a supportive and collaborative environment.

The Opportunity

Reporting to the Head of Imports, you'll manage import ocean freight shipments from booking through to final delivery. You'll ensure service delivery meets customer-specific requirements, SOPs and agreed service standards while developing a practical understanding of ocean, road and air freight to support integrated supply chain solutions.

You’ll be joining a collaborative team environment where continuous improvement, operational excellence, and professional development are actively encouraged.

What You’ll Be Doing

• Manage import ocean freight shipments from booking through to final delivery.
• Support the operational requirements of a key customer account, ensuring service delivery aligns with customer-specific requirements, SOPs and agreed service standards.
• Coordinate with customers, overseas agents, hauliers and suppliers to ensure efficient shipment execution.
• Arrange customs clearance and deliveries while maintaining compliance with company procedures.
• Monitor shipments, resolve operational issues and provide proactive customer updates.
• Maintain accurate CargoWise records, documentation and financial information.
• Build strong customer relationships and support the successful onboarding and retention of key accounts.
• Develop a practical understanding of ocean, road and air freight operations to support joined-up customer solutions across the wider supply chain.
• Continuously develop your industry knowledge and contribute to service improvements.

What We’re Looking For

• Experience in ocean freight forwarding and end-to-end shipment management.
• Experience using CargoWise or a similar transport management system.
• Excellent customer service, communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• High attention to detail and a proactive approach to problem solving.
• A team player committed to delivering exceptional service.
• Knowledge of customs clearance requirements and customs compliance.

Why Join Unsworth?

At Unsworth, our people are at the heart of everything we do. We invest in developing our teams, embrace new technology, and encourage continuous improvement to help our people reach their full potential.
You'll be joining an award-winning independent freight forwarder that offers genuine career progression, a supportive team culture, and the opportunity to make a real impact within a growing business.

What’s On Offer

• Competitive salary package and comprehensive benefits package.
• Hybrid working for better work-life balance
• Healthcare Plan
• Employee Assistance Programme
• Enhanced holiday scheme
• Cycle to Work programme
• Gym and lifestyle discounts
• Loyalty rewards and recognition schemes
• Award-winning training and development
• Genuine career progression opportunities
• Modern, technology-driven working environment