Freight Forwarder

Stafforce Ports; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Performance bonus

Pension scheme

Increasing holiday entitlement

Career development opportunities

Supportive, down-to-earth team culture

Autonomy and ownership

Job summary

Stafforce Ports is recruiting a Freight Forwarder for a full-time, office-based role in Warrington. Salary £30,000–£35,000 plus a performance bonus. Sponsorship is not available for this position.

You will manage UK and Europe road freight movements, coordinate import/export and cross-trade activities, arrange customs documentation, and maintain strong customer relationships while delivering high-quality service in a fast-paced logistics environment.

Qualifications

• Proven experience within freight forwarding.
• Strong understanding of European road freight operations.
• Experience managing cross-trade movements.
• Knowledge of UK and European customs procedures.
• Experience handling ADR or hazardous goods.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage end-to-end road freight shipments.
• Coordinate import, export and cross-trade movements.
• Arrange customs documentation and ensure compliance with regulations.
• Build and maintain strong relationships with customers, suppliers and transport partners.
• Provide quotations and identify the most effective transport solutions.
• Monitor shipments and proactively resolve any issues.
• Deliver exceptional customer service throughout the transport process.
• Maintain accurate operational records and system updates.

Skills

Freight forwarding

European road freight

Cross-trade movements

UK & EU customs procedures

ADR / hazardous goods

Communication skills

Job description

Freight Forwarder

Salary: £30,000 - £35,000 + Performance Bonus

Employment Type: Full-Time, Permanent

Working Arrangement: Office-Based - Monday to Friday

Location: Warrington

Ready to Join a Team Where You're Trusted to Make Things Happen?

We're looking for an experienced Freight Forwarder who enjoys taking ownership, building strong customer relationships, and finding solutions in a fast-moving logistics environment.

This is an opportunity to join a successful freight operation where you'll have the autonomy to manage your own workload, the support of an experienced team around you, and the freedom to make decisions that have a real impact.

If you're someone who thrives on responsibility, enjoys a challenge, and wants to be part of a team with a great culture, we'd love to hear from you. Please note sponsorship is not available for this position.

The Role

You'll be responsible for managing a variety of road freight movements across the UK and Europe, ensuring shipments are delivered efficiently, compliantly and to the highest standards of customer service. From coordinating transport and customs requirements to maintaining customer relationships and solving operational challenges, no two days will be the same.

Key Responsibilities

• Manage end-to-end road freight shipments.
• Coordinate import, export and cross-trade movements.
• Arrange customs documentation and ensure compliance with regulations.
• Build and maintain strong relationships with customers, suppliers and transport partners.
• Provide quotations and identify the most effective transport solutions.
• Monitor shipments and proactively resolve any issues.
• Deliver exceptional customer service throughout the transport process.
• Maintain accurate operational records and system updates.

What We're Looking For

Essential Experience

• Proven experience within freight forwarding.
• Strong understanding of European road freight operations.
• Experience managing cross-trade movements.
• Knowledge of UK and European customs procedures.
• Experience handling ADR or hazardous goods.
• Excellent communication and relationship-building skills.

About You

We're looking for someone who is:

• Self-motivated and proactive.
• Confident working independently while contributing to a team environment.
• Organised and able to prioritise effectively.
• Comfortable taking ownership and making decisions.
• Naturally curious and willing to ask questions.
• Solutions-focused with a positive approach to challenges.

Why Apply?

This is more than just another freight forwarding role.

You'll be joining a business that values trust, autonomy and teamwork. You'll have the opportunity to make a genuine impact, work with a supportive group of colleagues, and be rewarded for your contribution through a competitive salary and bonus structure.

What's On Offer?

• Competitive salary with flexibility for the right candidate
• Performance-related bonus scheme with excellent earning potential
• Pension scheme
• Increasing holiday entitlement with service
• Long-term career development opportunities
• A supportive, down-to-earth team culture
• A role where your ideas and input are genuinely valued