Ocean Import Coordinator

WR Logistics; Altrincham; On-site; GBP 21,000 - 35,000; Full time

Job summary

WR Logistics in Manchester is seeking an experienced Ocean Import Coordinator to manage shipments from start to finish, including FCL/LCL, bookings with lines and overseas agents, and customs/CDS documentation. You will provide proactive updates and build strong customer relationships.

This role requires excellent customer service, organisation, and the ability to handle multiple shipments in a busy environment; CargoWise knowledge is advantageous. Up to £35,000 DOE.

Qualifications

• Proven Ocean Import / freight forwarding experience.
• FCL & LCL knowledge.
• Customs/CDS experience.
• Excellent customer service and communication skills.
• Strong organisation and attention to detail.
• Ability to manage multiple shipments in a busy environment.

Responsibilities

• Manage ocean import shipments from start to finish.
• Booking with shipping lines and overseas agents.
• Shipping documentation and customs/CDS.
• Customer, haulier and agent liaison.
• Shipment tracking and proactive customer updates.
• Costing, invoicing and resolving operational issues.
• Building strong customer relationships.

Skills

Ocean import

Freight forwarding

Customer service

Organisation

Multitasking

Communication

Education

No specific degree required

Tools

CargoWise

Job description

Ocean Import Coordinator

Manchester | Up to £35,000 DOE | Permanent

Join a growing freight forwarder where you can make an impact.

We're recruiting an experienced Ocean Import Coordinator to join a successful, privately owned freight forwarding business in Manchester.

This is a great opportunity for someone who wants ownership, variety and genuine career progression within a supportive and growing team.

The Role

You’ll manage ocean import shipments from start to finish, including:

• FCL & LCL shipments


• Booking with shipping lines and overseas agents


• Shipping documentation and customs/CDS


• Customer, haulier and agent liaison


• Shipment tracking and proactive customer updates


• Costing, invoicing and resolving operational issues


• Building strong customer relationships

About You

You’ll have:

• Proven Ocean Import / freight forwarding experience


• FCL & LCL knowledge


• Customs/CDS experience


• Excellent customer service and communication skills


• Strong organisation and attention to detail


• The ability to manage multiple shipments in a busy environment


• CargoWise experience is advantageous

Why Join?

• Up to £35,000


• Growing and well-established business


• Supportive, collaborative team


• Genuine career development and progression


• Real ownership and responsibility


• Long-term opportunity with a business that invests in its people