Ocean Import Specialist

WR Logistics; Altrincham; On-site; GBP 32,000 - 39,000; Full time

Job summary

WR Logistics in Manchester is seeking an experienced Ocean Import Specialist to manage end-to-end ocean import shipments from start to finish.

You will book with shipping lines and overseas agents, handle customs/CDS, complete documentation, and deliver proactive updates while building strong customer relationships.

This permanent role offers ownership, progression within a collaborative team and a salary up to £35,000 DOE.

Qualifications

• Proven Ocean Import / freight forwarding experience.
• FCL & LCL knowledge.
• Customs/CDS experience.
• Excellent customer service and communication skills.
• Strong organisation and attention to detail.

Responsibilities

• Manage ocean import shipments from start to finish.
• Booking with shipping lines and overseas agents.
• Shipping documentation and customs/CDS.
• Customer, haulier and agent liaison.
• Shipment tracking and proactive customer updates.
• Costing, invoicing and resolving operational issues.
• Building strong customer relationships.

Skills

Ocean imports

Freight forwarding

FCL/LCL knowledge

Customs/CDS

Customer service

Attention to detail

Multi-shipment management

Tools

CargoWise

Job description

Ocean Import Specialist

Manchester | Up to £35,000 DOE | Permanent

Join a growing freight forwarder where you can make an impact.

We're recruiting an experienced Ocean Import Coordinator to join a successful, privately owned freight forwarding business in Manchester.

This is a great opportunity for someone who wants ownership, variety and genuine career progression within a supportive and growing team.

The Role

You'll manage ocean import shipments from start to finish, including:

• FCL & LCL shipments
• Booking with shipping lines and overseas agents
• Shipping documentation and customs/CDS
• Customer, haulier and agent liaison
• Shipment tracking and proactive customer updates
• Costing, invoicing and resolving operational issues
• Building strong customer relationships

About You

You'll have:

• Proven Ocean Import / freight forwarding experience
• FCL & LCL knowledge
• Customs/CDS experience
• Excellent customer service and communication skills
• Strong organisation and attention to detail
• The ability to manage multiple shipments in a busy environment
• CargoWise experience is advantageous

Why Join?

• Up to £35,000
• Growing and well-established business
• Supportive, collaborative team
• Genuine career development and progression
• Real ownership and responsibility
• Long-term opportunity with a business that invests in its people