Sea Freight Exports Clerk

Freight Personnel; Bradford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global freight forwarding company in Bradford is seeking a Sea Freight Operations Exports Forwarding Clerk to manage customer queries, prepare customs entries, and provide quotes. The ideal candidate will have experience in sea freight forwarding, possess good communication skills, and be proficient in Excel, Word, and Outlook. A competitive salary of circa £30,000 is offered along with benefits, including 22 holidays plus bank holidays.

Benefits

22 days holiday plus Bank holidays

Pension

Qualifications

• Understanding of freight forwarding and ability to work under deadlines.
• Professional telephone manner, especially with challenging clients.

Responsibilities

• Handle customer queries via telephone and email.
• Obtain costings and provide quotes to clients.
• Input data into the Freight system.
• Prepare and submit import customs entries.

Skills

Sea Freight forwarding experience

Attention to detail

Good communication skills (verbal and written)

Good organisational skills

Decision-making ability

Ability to use Excel, Word and Outlook

Job description

Our client is a global freight forwarder, although shipping world-wide they are a specialist shipper to Africa, the Middle East, India and Pakistan. Working with local partners on every continent this ensures they can offer you the best advice and sea freight options available. Well established they are looking to strengthen the operations team and are now recruiting for a Sea Freight Operations Exports Forwarding Clerk.

Key responsibilities

• Dealing with customer queries via telephone/email
• Monitor and maintain a shared email inbox and work with Microsoft teams
• Obtain costings, provide quotes complete with service information to clients
• Undertake customer bookings and input data into their Freight system
• Prepare and submit import customs entries
• Liaise with clients, sub-contractors, suppliers and overseas agents
• Check and send customer documentation
• Produce bills of lading
• Provide bill of lading instructions
• Carry out any other reasonable duties required by the business

Experience required

• Sea Freight forwarding experience
• A candidate who can work to deadlines and has an overall understanding of freight forwarding
• Attention to detail
• Decision-making ability
• Good organisational skills
• Good communication skills (verbal and written)
• Ability to use Excel, Word and Outlook
• Professional telephone manner (particularly with challenging clients)

Salary and Benefits

• Salary Circa £30,000 depending on experience
• Working hours 9-5:15
• Holidays 22 days + Bank holidays to start
• Pension