School IT Technician – Onboarding & AV Support

Lift Schools; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Lift Schools is seeking an IT technician to support a growing network of schools from Lift Marling, Stroud, with travel to hub sites. You will help onboard four new schools from January and keep systems running smoothly for staff and pupils.

You will diagnose hardware and software issues, support printing, telephony, CCTV and classroom tech, and maintain AV, backups, and network services while delivering strong customer service.

Qualifications

• Level 3 qualifications (A levels or equivalent).
• Experience deploying applications and operating systems.
• Ability to diagnose and repair hardware and software issues.
• Strong communication and ability to explain tech to non-tech users.
• Organised, calm under pressure.

Responsibilities

• Resolve faults on Windows, Apple and Chrome devices to meet service levels.
• Support systems: printing, telephony, door access, classroom management and CCTV.
• Maintain and install audio-visual systems across school sites.
• Monitor broadband, single sign-on, backups and firewalls.
• Assist onboarding of four new schools joining the hub.
• Keep records in the service management system and maintain asset data.
• Provide excellent customer service and keep colleagues updated on progress.

Skills

Hardware/Software troubleshooting

Communication skills

Problem solving

Organization under pressure

Education

Level 3 qualifications

Job description

Lift Schools is seeking an IT technician to support a growing network of schools from Lift Marling, Stroud, with travel to hub sites. You will help onboard four new schools from January and keep systems running smoothly for staff and pupils.

You will diagnose hardware and software issues, support printing, telephony, CCTV and classroom tech, and maintain AV, backups, and network services while delivering strong customer service.