It Technician - Supportive Secondary School In Worcestershire

Marchant Recruitment; Worcester; On-site; GBP 23,000 - 30,000; Full time

Job summary

Marchant Recruitment is seeking an IT Technician for a friendly secondary school in Worcestershire, England. The role focuses on reliable day-to-day IT support for staff and students, ensuring systems, hardware and networks run smoothly.

You will install and configure computers, printers and AV equipment; manage user accounts; and assist with classroom technology, including interactive displays and school software such as Microsoft 365. A proactive, customer‑facing mindset is essential.

Qualifications

• Providing first line and second-line technical support to staff and students.
• Troubleshooting hardware, software, network and connectivity issues.
• Installing, configuring and maintaining computers, laptops, printers and other IT equipment.
• Supporting users with Microsoft 365, Windows and other school-based software systems.
• Managing user accounts, passwords and access permissions.
• Assisting with the setup and maintenance of classroom technology, including interactive displays and AV equipment

Responsibilities

• Provide first and second-line technical support to staff and students.
• Troubleshoot hardware, software, network and connectivity issues.
• Install, configure and maintain computers, laptops, printers and other IT equipment.
• Support classroom technology including interactive displays and AV equipment.

Skills

First/Second-line support

Troubleshooting

Hardware & software maintenance

Tools

Microsoft 365

Windows OS

AV equipment setup

Printers & peripherals

Job description

Our client is currently looking for a reliable and technically confident IT Technician to join a friendly and supportive school environment.

This is an excellent opportunity for an IT professional with strong technical skills and a passion for supporting staff and students. The successful candidate will play an important role in ensuring the school's IT systems, hardware and networks operate effectively on a day-to-day basis.

Key Responsibilities

• Providing first line and second-line technical support to staff and students.
• Troubleshooting hardware, software, network and connectivity issues.
• Installing, configuring and maintaining computers, laptops, printers and other IT equipment.
• Supporting users with Microsoft 365, Windows and other school-based software systems.
• Managing user accounts, passwords and access permissions.
• Assisting with the setup and maintenance of classroom technology, including interactive displays and AV equipment

Why Join This School?

This well-regarded secondary school enjoys an exceptional reputation in the community and carries a \"Good\" rating from Ofsted. Driven by a strong ethos and high expectations, the school achieves steadily improving academic outcomes, with student progress consistently meeting or exceeding national benchmarks.

We have partnered with the institution for years, successfully placing many candidates who consistently highlight the supportive leadership, positive student behaviour, and warm, welcoming environment.

IT Technician - Supportive Secondary School in Worcestershire • Worcester, England, United Kingdom