IT Technician

TipTopJob; Waterlooville; On-site; GBP 23,000 - 29,000; Full time

Job summary

Oaklands is seeking a dedicated IT Technician to join its IT Support team. The role involves day-to-day IT support for a multi-site school network, including primary schools in Portsmouth and a secondary/sixth form campus in Waterlooville.

The successful candidate will support 2,000 users, manage 1,200 Windows devices, and assist with the CCTV, telephone system and classroom technology, while upholding safeguarding and school ethos.

Qualifications

• 4 GCSEs (or equivalent) C and above (including Maths and English)
• Level 3 (or equivalent) in IT Infrastructure (or similar)
• Ability to work in sympathy with the ethos of the school
• Good verbal and written communication skills and ability to relate well to children and adults
• Ability to effectively use ICT packages (Office Suite and email)
• Displays commitment to the protection and safeguarding of children and young people
• Excellent communication skills
• Well-developed interpersonal skills
• Confidence
• Ability to see a project or task through to a successful conclusion
• Imagination and vision
• Strong commitment to team-working and partnership

Responsibilities

• Provide support to the IT Support Team in day-to-day delivery of high-quality IT services
• Take primary responsibility for day-to-day IT support needs of both primary schools
• Regular on-site visits and proactive engagement with staff and pupils
• Support 2,000 users and 1,200 Windows devices, network infrastructure, printers, CCTV and classroom equipment
• Contribute to IT projects and learning developments
• Assist with Marketing and Communications support and infrastructure maintenance

Skills

IT Support

Communication

Teamwork

Problem solving

Safeguarding

Education

GCSEs including Maths & English

Level 3 IT Infrastructure

Tools

Office Suite

Email protocols

Job description

Job Title: IT Technician

Location: Waterlooville, Hampshire

Salary: Support staff Grade C1, GBP26,018 FTE (after pay award uplift)

Job Type: Permanent, Full:time, 37 hours a week, 52 weeks a year

Hours: Monday to Thursday 08.30am:16.30pm and Friday 08.00am to 15.30pm (unpaid lunch break of 30 mins each day)

The Governors are seeking to appoint an IT Technician to join our hardworking, committed and enthusiastic IT Support team.

The IT Technicians role is to support the IT Support Team in the day:to:day delivery of high:quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment.

If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos.

About The Role

The principal responsibilities of the IT Technician are to provide support to the IT Support Team in the day:to:day delivery of high:quality IT services to the school, while taking primary responsibility for the day:to:day IT support needs of both primary schools through regular on:site visits and proactive engagement with staff and pupils.

Key Aspects Of The Role Involve

• IT Support and Troubleshooting
• Device and Equipment Management
• Network and Systems Support
• Technical Projects
• Marketing and Communications Support
• Infrastructure and Systems Maintenance
• Learning and Development
• Other Relevant Responsibilities

Please note that this is not an exhaustive list and a full job description is available on our website.

Essential

About you:

• 4 GCSEs (or equivalent) C and above (including Maths and English)
• Level 3 (or equivalent) in IT Infrastructure (or similar)
• Ability to work in sympathy with the ethos of the school
• Good verbal and written communication skills and ability to relate well to children and adults
• Ability to effectively use ICT packages (Office Suite and email)
• Displays commitment to the protection and safeguarding of children and young people
• Excellent communication skills
• Well:developed interpersonal skills
• Confidence
• Ability to see a project or task through to a successful conclusion
• Imagination and vision
• Strong commitment to team: working and partnership

The Following Would Be Desirable

• Knowledge of IT systems and software
• Ability to use relevant equipment / resources and technology A level education or beyond
• Willingness to train as Fire Warden/First aider

Additional Information

Please note all staff will be required to complete and obtain a clear Enhanced DBS. All applicants must evidence Right to Work.

Closing date: Sunday 4th October 2026 5pm

We reserve the right to extend this closing date should we need further applicants for shortlisting.

Interviews: Week commencing 5th October 2026

Candidates with experience of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.