School IT Technician - Cloud-First Support & Student Tech

Ormiston Academies Trust; City of Westminster; On-site; GBP 26,000 - 36,000; Full time

Job summary

Ormiston Academies Trust in West London is seeking a proactive IT Technician to support staff and students across multiple academy sites. The role is based primarily at Ormiston Latimer Academy with travel between London academies.

You will deliver high-quality first-line and some second-line support, contribute to our cloud-first transformation, and help ensure technology enhances teaching and learning. Ideal candidates will be customer-focused, able to explain technical concepts to

Qualifications

• Experience providing IT support in a workplace environment.
• Proficient with Microsoft 365 suite and cloud services.
• Comfortable explaining technical information to non-technical users.

Responsibilities

• Provide first-line, and some second-line IT support to staff and students.
• Deliver on-site and cloud-first initiatives.
• Build relationships across individual academies.
• Troubleshoot hardware, software, and devices.
• Guide colleagues and stakeholders on IT best practices.
• Assist with technology enabling teaching and learning.

Skills

Microsoft 365

Azure

Teams

SharePoint

Active Directory

Hardware troubleshooting

Software troubleshooting

Desktops

Job description

Ormiston Academies Trust in West London is seeking a proactive IT Technician to support staff and students across multiple academy sites. The role is based primarily at Ormiston Latimer Academy with travel between London academies.

You will deliver high-quality first-line and some second-line support, contribute to our cloud-first transformation, and help ensure technology enhances teaching and learning. Ideal candidates will be customer-focused, able to explain technical concepts to