IT Technician

Ormiston Academies Trust; City of Westminster; On-site; GBP 26,000 - 36,000; Full time

Job summary

Ormiston Academies Trust in West London is seeking a proactive IT Technician to support staff and students across multiple academy sites. The role is based primarily at Ormiston Latimer Academy with travel between London academies.

You will deliver high-quality first-line and some second-line support, contribute to our cloud-first transformation, and help ensure technology enhances teaching and learning. Ideal candidates will be customer-focused, able to explain technical concepts to

Qualifications

• Experience providing IT support in a workplace environment.
• Proficient with Microsoft 365 suite and cloud services.
• Comfortable explaining technical information to non-technical users.

Responsibilities

• Provide first-line, and some second-line IT support to staff and students.
• Deliver on-site and cloud-first initiatives.
• Build relationships across individual academies.
• Troubleshoot hardware, software, and devices.
• Guide colleagues and stakeholders on IT best practices.
• Assist with technology enabling teaching and learning.

Skills

Microsoft 365

Azure

Teams

SharePoint

Active Directory

Hardware troubleshooting

Software troubleshooting

Desktops

Job description

Be part of a team where passion meets purpose, as we work together where the challenge is greatest, to change to lives and build the futures of children and young people. Join a growing, forward-thinking IT team Are you an enthusiastic IT professional with a passion for helping people and a knack for problem-solving? We're looking for a proactive, customer-focused IT Technician to support our staff and students across multiple academy sites in West London. This hands-on role is primarily based at Ormiston Latimer Academy, but flexibility to travel between our London academies is essential. As an IT Technician, you'll be a key part of our on-site technical support team delivering high-quality first-line and some second-line support, while also getting involved in exciting developments as part of our cloud-first transformation programme. You will play a vital role in:

• Providing responsive, approachable support to staff and students
• Building strong, trusted relationships across each academy
• Supporting the delivery and management of cloud-first initiatives
• Offering technical guidance to colleagues and stakeholders
• Working with senior staff to ensure technology empowers teaching, learning, and the wider school community
  Experienced in providing IT support in a workplace environment.
• Skilled in troubleshooting hardware, software, and devices (desktops, laptops, tablets, printers, mobiles).
• Confident using Microsoft 365, Azure, Teams, SharePoint, and Active Directory.
• Able to explain technical information clearly to non-technical users.

Why work for Ormiston?

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach - they are our greatest asset. We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, your work will have purpose and meaning Ormiston, where every member of staff enjoys...

• The opportunity to build on the legacy of those who came before - being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children - a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong - being part of a well-resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career - an extensive professional development programme, alongside flexible working arrangements and generous benefits

We have already taken significant steps on our journey to improve IT services and, with significant future investment planned, our improvement trajectory over the coming years is ambitious. To make this happen, we need you.

Ormiston Academies Trust embraces diversity and promotes equality of opportunity. Flexible working opportunities will be considered.