School IT Technician: 1st/2nd Line Support & Security

Proactive Appointments Ltd.; West of England; Vor Ort; GBP 30.000 - 35.000; Vollzeit

Zusammenfassung

Proactive Appointments Ltd. is seeking an IT Technician for a fully onsite role in a well‑established educational environment. You will join a busy IT team and support staff and students, ensuring secure, reliable technology services and infrastructure.

Reporting to the IT Manager, you will manage 365 services, AD, Teams, SharePoint and device deployment, while maintaining documentation and staying current with education sector tech advances. Fluency in English is essential.

Qualifikationen

• Senior IT Technician or similar IT Support role.
• Excellent customer service and communication skills.
• Strong Microsoft 365 administration experience.
• Experience with Azure Active Directory and on-premises Active Directory.
• Knowledge of Microsoft Teams and SharePoint administration.
• Experience with SCCM, Intune and Windows Autopilot.
• VMware virtualization experience.
• Good understanding of Windows Server and Windows desktop operating systems.
• Awareness of cyber security and data protection best practices.
• Ability to create and maintain high-quality technical documentation.
• Fluent written and spoken English.

Aufgaben

• Provide high-quality 1st and 2nd line IT support across the school.
• Work with the IT Manager to ensure IT systems remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtual server infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies in the education sector.

Kenntnisse

Microsoft 365 administration

Azure AD

Active Directory (on-premises)

Teams administration

SharePoint administration

SCCM

Intune

Windows Autopilot

VMware virtualization

Windows Server

Windows desktop OS

Cyber security

Technical documentation

Customer service

Fluent English

Jobbeschreibung

Proactive Appointments Ltd. is seeking an IT Technician for a fully onsite role in a well‑established educational environment. You will join a busy IT team and support staff and students, ensuring secure, reliable technology services and infrastructure.

Reporting to the IT Manager, you will manage 365 services, AD, Teams, SharePoint and device deployment, while maintaining documentation and staying current with education sector tech advances. Fluency in English is essential.