IT Technician

Proactive Appointments; Tandridge; On-site; GBP 28,000 - 36,000; Full time

Job summary

Proactive Appointments is seeking an experienced IT Technician to join a busy IT team within an established educational environment. This role is fully onsite and supports staff and students while maintaining a secure and reliable IT infrastructure.

You will work with the IT Manager on 1st/2nd line support, administer Microsoft 365, Active Directory, Teams and SharePoint, and deploy devices with SCCM/Intune. Excellent customer service and strong English are essential.

Qualifications

• Previous experience in a Senior IT Technician or similar IT Support role.
• Excellent customer service and communication skills.
• Strong Microsoft 365 administration experience.
• Experience with Azure Active Directory and on-premises Active Directory.
• Knowledge of Microsoft Teams and SharePoint administration.
• Experience with SCCM, Intune and Windows Autopilot.
• VMware virtualization experience.
• Good understanding of Windows Server and Windows desktop operating systems.
• Strong awareness of cyber security and data protection best practices.
• The ability to create and maintain high-quality technical documentation.
• Fluent written and spoken English.

Responsibilities

• Provide high-quality 1st and 2nd line IT support across the school.
• Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtual server infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies and developments within the education sector.

Skills

Microsoft 365 administration

Azure Active Directory

Active Directory (Azure/on-premises)

VMware virtualization

SCCM/Intune/Windows Autopilot

Windows Server administration

SharePoint administration

Teams administration

Cyber security best practices

Technical documentation

Customer service & communication

Fluent English

Job description

IT Technician

Fully onsite

We are currently recruiting for an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment.

Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment.

Key Responsibilities

• Provide high-quality 1st and 2nd line IT support across the school.


• Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure.


• Administer Microsoft 365 services and support end users.


• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.


• Support Microsoft Teams and SharePoint within a classroom environment.


• Deploy and manage devices using SCCM, Intune and Windows Autopilot.


• Support VMware virtual server infrastructure.


• Maintain Windows Server and desktop operating systems.


• Assist with data protection, cyber security and safeguarding compliance.


• Produce and maintain clear technical documentation and user guides.


• Keep up to date with emerging technologies and developments within the education sector.

Skills & Experience

We're looking for someone who has:

• Previous experience in a Senior IT Technician or similar IT Support role.


• Excellent customer service and communication skills.


• Strong Microsoft 365 administration experience.


• Experience with Azure Active Directory and on-premises Active Directory.


• Knowledge of Microsoft Teams and SharePoint administration.


• Experience with SCCM, Intune and Windows Autopilot.


• VMware virtualisation experience.


• Good understanding of Windows Server and Windows desktop operating systems.


• Strong awareness of cyber security and data protection best practices.


• The ability to create and maintain high-quality technical documentation.


• Fluent written and spoken English.

IT Technician