School IT Support Technician | Classroom Tech & User Help

Marchant Recruitment; London; Vor Ort; GBP 21.000 - 32.000; Vollzeit

Zusammenfassung

Independent Secondary School in Haringey is seeking an IT Support Technician to join a collaborative IT team. You will provide first-line technical support across the school, resolving hardware, software and connectivity issues, and assisting with classroom technology.

Key duties include maintaining devices, assisting with accounts and software, and contributing to IT security and data protection practices.

Qualifikationen

• Experience in IT support or a similar service-focused role.
• Good understanding of Windows devices, Microsoft Office, and networking.

Aufgaben

• Troubleshoot desktops, laptops, printers, interactive displays and other classroom equipment.
• Assist with user accounts, password resets, and software installations; configure devices for staff and pupils.
• Maintain IT equipment inventories and prepare devices for new users; report or replace faulty equipment as needed.
• Support routine system checks and assist with rollouts of updates and new technology.
• Communicate clearly with users, prioritise requests by urgency and keep support ticket records.

Kenntnisse

Windows

Microsoft Office

Networking fundamentals

Troubleshooting hardware

Jobbeschreibung

Independent Secondary School in Haringey is seeking an IT Support Technician to join a collaborative IT team. You will provide first-line technical support across the school, resolving hardware, software and connectivity issues, and assisting with classroom technology.

Key duties include maintaining devices, assisting with accounts and software, and contributing to IT security and data protection practices.