School IT Technician: Classroom Tech & Support

Marchant Recruitment; Great Holland; On-site; GBP 21,000 - 32,000; Full time

Job summary

The School in Colchester seeks a reliable IT Technician to maintain its IT infrastructure and support staff and students with technology needs. You will help ensure that digital resources function smoothly across classrooms and administration.

Responsibilities include first-line support, diagnosing faults, installing equipment, and assisting with user accounts and classroom technology like interactive displays and projectors. Safeguarding and background checks are required.

Qualifications

• Experience in IT support or similar technical role.
• Knowledge of computers, operating systems and common applications.
• Understanding of basic network troubleshooting.
• Strong problem-solving and diagnostic skills.
• Good communication and interpersonal abilities.
• Organised approach to workload and priorities.
• Ability to work independently and as part of a team.
• Willingness to complete safeguarding and background checks.
• The right to work in the UK.

Responsibilities

• Provide first-line technical support across the school.
• Diagnose and resolve hardware, software and connectivity faults.
• Install, configure and maintain IT equipment.
• Assist with user accounts and access permissions.
• Support interactive displays, projectors and other classroom technology.
• Carry out system updates and routine equipment checks.
• Maintain accurate records of faults, repairs and support requests.
• Monitor IT equipment and report replacement requirements.
• Assist with maintaining secure and reliable IT systems.
• Follow school policies for cybersecurity, data protection and safeguarding.

Skills

IT support

Troubleshooting

Hardware

Software

Network basics

Communication

Job description

The School in Colchester seeks a reliable IT Technician to maintain its IT infrastructure and support staff and students with technology needs. You will help ensure that digital resources function smoothly across classrooms and administration.

Responsibilities include first-line support, diagnosing faults, installing equipment, and assisting with user accounts and classroom technology like interactive displays and projectors. Safeguarding and background checks are required.