School It Technician – Essex

Marchant Recruitment; Great Holland; On-site; GBP 21,000 - 32,000; Full time

Job summary

The School in Colchester seeks a reliable IT Technician to maintain its IT infrastructure and support staff and students with technology needs. You will help ensure that digital resources function smoothly across classrooms and administration.

Responsibilities include first-line support, diagnosing faults, installing equipment, and assisting with user accounts and classroom technology like interactive displays and projectors. Safeguarding and background checks are required.

Qualifications

• Experience in IT support or similar technical role.
• Knowledge of computers, operating systems and common applications.
• Understanding of basic network troubleshooting.
• Strong problem-solving and diagnostic skills.
• Good communication and interpersonal abilities.
• Organised approach to workload and priorities.
• Ability to work independently and as part of a team.
• Willingness to complete safeguarding and background checks.
• The right to work in the UK.

Responsibilities

• Provide first-line technical support across the school.
• Diagnose and resolve hardware, software and connectivity faults.
• Install, configure and maintain IT equipment.
• Assist with user accounts and access permissions.
• Support interactive displays, projectors and other classroom technology.
• Carry out system updates and routine equipment checks.
• Maintain accurate records of faults, repairs and support requests.
• Monitor IT equipment and report replacement requirements.
• Assist with maintaining secure and reliable IT systems.
• Follow school policies for cybersecurity, data protection and safeguarding.

Skills

IT support

Troubleshooting

Hardware

Software

Network basics

Communication

Job description

A school in Colchester is seeking a reliable and technically capable IT Technician to help maintain its IT infrastructure and provide practical support to staff and students. This role is ideal for someone who enjoys working with computer systems, investigating technical faults and ensuring equipment remains in good working order.

You will play an important role in supporting the school's everyday digital requirements and helping technology operate smoothly across classrooms and administrative departments.

Position Highlights

• IT support within a school environment

• Computer and network troubleshooting

• Equipment installation and maintenance

• Support for classroom technology

• Opportunity to contribute to effective digital learning

Role Overview

The School IT Technician will provide day-to-day technical assistance and help maintain the school's hardware, software and associated systems. You will respond to reported issues, carry out routine maintenance and support staff and students with their technology needs.

Key Responsibilities

• Provide first-line technical support across the school.

• Diagnose and resolve hardware, software and connectivity faults.

• Install, configure and maintain IT equipment.

• Assist with user accounts and access permissions.

• Support interactive displays, projectors and other classroom technology.

• Carry out system updates and routine equipment checks.

• Maintain accurate records of faults, repairs and support requests.

• Monitor IT equipment and report replacement requirements.

• Assist with maintaining secure and reliable IT systems.

• Follow school policies for cybersecurity, data protection and safeguarding.

About the School

The school seeks to provide a positive learning environment supported by reliable technology and effective technical services. The successful candidate will help ensure that staff and students can use digital resources confidently and efficiently.

Experience and Skills

• Previous experience in IT support or a similar technical position.

• Knowledge of computers, operating systems and common applications.

• Understanding of basic network troubleshooting.

• Strong problem-solving and diagnostic skills.

• Good communication and interpersonal abilities.

• Organised approach to workload and competing priorities.

• Ability to work independently and collaboratively.

• Professional, dependable and adaptable attitude.

• Willingness to complete all required safeguarding and background checks.

• The right to work in the UK.