School IT Technician & Systems Support

Jago Consultants; Southmoor; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Pension Scheme

25 days holiday including bank holiday

Job summary

Sydenham School is seeking an IT Technician to be the first point of contact for ICT needs and resolve daily support requests. You will work with the school development team to ensure high-quality service and may supervise an IT apprentice to provide training and support.

The role is based in the school with some training at the Marden office; strong customer service and communication skills are essential, with a passion for technology.

Qualifications

• Strong experience with IT and technical issues.
• Flexible & adaptable.
• Be prepared to work with students and to train small groups of school staff.
• A Level in ICT required (or equivalent).
• Hyper-V & VMware certification desirable.

Responsibilities

• First port of call for all your school's ICT needs - resolving daily support requests.
• Work with school development team to ensure the school gets the best level of service.
• Manage an IT apprentice to ensure they receive training and support.
• Manage installation, configuration, and maintenance of IT systems.
• Monitor and manage infrastructure, including Active Directory, DNS and Group Policy; monitor firewall and antivirus systems.

Skills

IT support

Customer service

Communication skills

Education

A Level in ICT

Tools

Hyper-V

VMware

Job description

Sydenham School is seeking an IT Technician to be the first point of contact for ICT needs and resolve daily support requests. You will work with the school development team to ensure high-quality service and may supervise an IT apprentice to provide training and support.

The role is based in the school with some training at the Marden office; strong customer service and communication skills are essential, with a passion for technology.