Education IT Leader: Senior Local Support Technician

East Sussex County Council; England; On-site; GBP 38,000 - 46,000; Full time

Job summary

East Sussex County Council is recruiting a Senior Local Support Technician to deliver expert IT support to schools across East Sussex and the South East, combining hands-on technical work with team leadership. You will mentor colleagues, lead on complex technical issues, and contribute to technology projects and service improvements that enhance digital outcomes for students.

This role offers the opportunity to influence education technology, build strong relationships with schools and

Qualifications

• Have experience providing advanced IT support and troubleshooting across a range of hardware, software and network technologies.
• Can build and maintain positive relationships with customers, delivering service and clear technical advice.
• Have experience leading, mentoring or supporting colleagues within a technical support environment.
• Can manage competing priorities effectively while working independently and as part of a team.

Responsibilities

• Lead on complex technical issues and contribute to technology projects and service improvements.
• Provide hands-on technical support and problem solving while mentoring colleagues.
• Build strong relationships with schools and stakeholders to ensure reliable, secure and effective technology services.

Job description

East Sussex County Council is recruiting a Senior Local Support Technician to deliver expert IT support to schools across East Sussex and the South East, combining hands-on technical work with team leadership. You will mentor colleagues, lead on complex technical issues, and contribute to technology projects and service improvements that enhance digital outcomes for students.

This role offers the opportunity to influence education technology, build strong relationships with schools and