School IT Support Apprentice – Hands-On Tech & Learning

QA Limited; North Walsham; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Earn while you learn

Dedicated apprenticeship tutor

Hands‑on IT experience

Salary progression during the Apprent.

Potential full-time employment

Job summary

QA Limited is partnering with Inspire ATA to place you with North Walsham High School for an IT Support Apprentice role. This Level 3 Information Communications Technician apprenticeship provides hands-on experience across devices, networks, and audio-visual systems within the Trust's schools.

You'll work 37 hours per week across North Walsham High School and Millfield Primary School, supported by a dedicated apprenticeship tutor, with potential salary progression during the programme and the

Qualifications

• GCSEs 4+ including Maths and English
• No higher qualification in the same subject for this apprenticeship
• Eligible to work in the UK

Responsibilities

• Provide first-line IT support across hardware, software, and connectivity
• Install, configure, and maintain laptops, desktops, iPads, printers and other IT equipment
• Create and manage user accounts across Microsoft 365 and other systems
• Support the maintenance and security of the Trust's network infrastructure
• Set up, maintain and operate audio-visual equipment for events and presentations
• Contribute to IT documentation and the digital knowledge base
• Assist with IT-related projects and improvements across the Trust
• Work with colleagues, suppliers and stakeholders to deliver IT services

Skills

Problem solving

Communication skills

Organised

Teamwork

Microsoft 365

Cyber security interest

Education

GCSEs 4+ including Maths & English

Tools

Microsoft 365

Job description

QA Limited is partnering with Inspire ATA to place you with North Walsham High School for an IT Support Apprentice role. This Level 3 Information Communications Technician apprenticeship provides hands-on experience across devices, networks, and audio-visual systems within the Trust's schools.

You'll work 37 hours per week across North Walsham High School and Millfield Primary School, supported by a dedicated apprenticeship tutor, with potential salary progression during the programme and the