IT Apprentice: Helpdesk & Networking Training

Primary Goal; Sunderland; On-site; GBP 10,000 - 11,000; Full time

Benefits offered by this job

Comprehensive training

Access to online resources

Networking opportunities with other apprentices

Job summary

A training provider in IT is seeking apprentices for a Level 3 Information Communications Technician role in Sunderland. This apprenticeship offers comprehensive training including hands-on IT support experience in schools. You will learn to install and maintain IT hardware, provide troubleshooting support, and develop your technical skills. The successful candidate will have a passion for technology, relevant GCSEs, and a commitment to learn. This role is full-time, Monday to Friday, with a focus on career advancement in IT.

Qualifications

• Passion for technology and eagerness to start a career in IT.
• Ability to provide first-line IT support.
• Willingness to learn and adapt to various technical tasks.

Responsibilities

• Provide IT helpdesk support to schools.
• Install and maintain IT hardware.
• Support staff and pupils with IT equipment.

Skills

IT support

Networking

Server hardware

Software troubleshooting

Customer service

Education

GCSE Grade 9 – 4/A – C in English and maths

Tools

CompTIA

Virtual Labs

Helpdesk software

Job description

A training provider in IT is seeking apprentices for a Level 3 Information Communications Technician role in Sunderland. This apprenticeship offers comprehensive training including hands-on IT support experience in schools. You will learn to install and maintain IT hardware, provide troubleshooting support, and develop your technical skills. The successful candidate will have a passion for technology, relevant GCSEs, and a commitment to learn. This role is full-time, Monday to Friday, with a focus on career advancement in IT.