IT Support Apprentice: Level 3 ICT Technician

QA Limited; Lancashire; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Career progression

Supportive team culture

Ongoing training

Job summary

QA Limited is offering an IT Support Technician Apprentice role to gain hands-on experience within our IT team while working toward a Level 3 ICT Technician qualification. You will support daily IT operations, assist colleagues with technical issues and help maintain secure systems in a growing environment.

The apprenticeship covers IT fundamentals, networking, cybersecurity, ITIL, and cloud basics, with responsibilities including first-line support, network/infrastructure help,

Qualifications

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.

Responsibilities

• First-line technical support
• Networking & infrastructure support
• Cybersecurity & compliance
• Hardware & software deployment
• Documentation & continuous improvement

Skills

IT fundamentals

Networking

Cybersecurity

ITIL

Cloud basics

Education

GCSEs 4+ incl Maths & English

Tools

Microsoft 365

Job description

QA Limited is offering an IT Support Technician Apprentice role to gain hands-on experience within our IT team while working toward a Level 3 ICT Technician qualification. You will support daily IT operations, assist colleagues with technical issues and help maintain secure systems in a growing environment.

The apprenticeship covers IT fundamentals, networking, cybersecurity, ITIL, and cloud basics, with responsibilities including first-line support, network/infrastructure help,