IT Support Apprentice — Earn While You Learn (Funded)

QA Limited; Hexham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

20 days annual leave plus UK bank holi

Company pension scheme

Earn while you learn with a nationally

Ongoing mentorship and career progress

Supportive IT infrastructure and field

Job summary

QA Limited offers an IT Apprenticeship for a hands-on IT Apprentice at Centurion to support clients across the UK with IT systems, software and infrastructure. This role combines real-world experience with an IT Support Technician Level 3 Apprenticeship, fully funded by the government.

You will gain practical experience installing and testing software, providing remote and on-site client support, and contributing to IT system improvements. A driving licence is required for on-site visits.

Qualifications

• 3 GCSEs grade 4+ (A–C) in any subject.
• GCSE Maths and English grade 3+ (D or above).
• Must not hold an existing qualification at the same or higher level in this subject.

Responsibilities

• Supporting the setup, testing, and installation of in-house software and associated hardware
• Providing remote and on-site technical support to clients
• Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
• Building, configuring, and maintaining PCs, laptops, and network equipment
• Installing and maintaining cabling (Cat6/7 and fibre)
• Assisting with user accounts, software installation, and system configuration
• Contributing to the continuous improvement of Centurion’s IT systems and processes

Skills

Self-starter

Attention to detail

Organisational skills

Problem solving

Full UK driving licence

Education

GCSEs 4+ (A-C)

GCSE Maths & English (3+)

No higher qualification in same subject

Job description

QA Limited offers an IT Apprenticeship for a hands-on IT Apprentice at Centurion to support clients across the UK with IT systems, software and infrastructure. This role combines real-world experience with an IT Support Technician Level 3 Apprenticeship, fully funded by the government.

You will gain practical experience installing and testing software, providing remote and on-site client support, and contributing to IT system improvements. A driving licence is required for on-site visits.