Scheme Support Officer

Pobl Group; Stonehouse; On-site; GBP 24,000 - 29,000; Part time

Job summary

Join a leading not-for-profit organization as a Scheme Support Officer, providing essential support to individuals with complex needs. This part-time role in Bridgend offers the chance to make a meaningful impact in the community, with a focus on recovery and independent living.

Benefits

Sick Pay

Mileage paid at 45p per mile

Enhanced DBS paid for

Health Cash Plan

Training and progression opportunities

Qualifications

• Good organization and record-keeping skills.
• Ability to handle difficult situations effectively.

Responsibilities

• Support clients to achieve their potential.
• Conduct health and safety checks.
• Engage with clients using skills and talents.

Skills

Organization

IT

Listening

Education

Knowledge of housing-related support

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

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• Categories: Support: All Support roles, Support: Complex Needs, Support: Homelessness / Risk of homelessness, Support: Substance Misuse
• Applications Closing Date: 25 May 2025

Job Opportunity: Scheme Support Officer

We are looking for a Scheme Support Officer to join our Kerrigan project, which includes our rough sleepers provision, in Bridgend on a Part-time (32 hrs), permanent basis. No two days are the same, and it is especially rewarding when you see an individual’s development and they move on into their own tenancy. If you are a good listener, empathetic, and want to make a difference in people’s lives, join our team in Bridgend. We will support you on your journey in the Support sector.

Overview

Job Specifics:

• Part Time – 32 hours
• Permanent Contract
• Salary: £24,531.00 FTE + £51.11 sleep-in allowance

About Pobl Group

Pobl Group employs over 2,300 colleagues providing diverse services and making a difference in Welsh communities. We are more than just a Housing Association, offering care, support, and development activities. As the largest support provider in Wales, our teams are passionate about their work.

Role Benefits and Responsibilities

The Kerrigan Project supports 9 people with complex needs including substance misuse, offending, and mental health issues. We provide housing and support to improve mental and emotional health, reduce re-offending, access sustainable housing, and develop life skills.

Your Nightly Responsibilities Include:

• Making a difference in clients’ lives
• Engaging with clients using your skills and talents
• Supporting clients to achieve their potential
• Working in partnership with external agencies
• Conducting health and safety checks and other duties
• Being the point of contact for clients’ advice, support, and guidance needs

We aim to equip individuals with tools for independent living. This role involves delivering intensive support around recovery, managing complex behaviors, including alcohol misuse, mental health, substance misuse, anti-social behavior, and offending behavior.

Candidate Requirements

Please demonstrate in your application how you:

• Possess knowledge of housing-related support and benefit systems
• Have good organization, IT, and record-keeping skills
• Can work independently and as part of a team
• Handle difficult situations effectively
• Have good listening skills

Additional Benefits

• Sick Pay
• Mileage paid at 45p per mile
• Enhanced DBS paid for
• Support services including 'Time for Talking'
• Health Cash Plan, Savings Scheme, Long Service Awards
• Electric Vehicle Lease, Cycle to Work Scheme, Give as You Earn
• Training and progression opportunities

Important Dates

Shortlisting: Wednesday, 28th May 2025

Interviews: Tuesday, 3rd June 2025

Our Principles: FREDIE

At Pobl Group, we are guided by principles of Fairness, Respect, Equality, Diversity, Inclusion, Engagement. We encourage applications from all backgrounds and support applicants through the process. For support or adjustments, contact [e-mail].

Next Steps

If you have the skills, experience, and enthusiasm, please apply now with an up-to-date CV and contact details. Applications may close early if we receive sufficient interest. We look forward to hearing from you and starting your Pobl journey.

Further information can be found in the Job Description.