Scheme Housing Officer - Temp, Full-Time, Wellbeing

ESSENTIAL EMPLOYMENT LTD; England; On-site; GBP 19,000 - 27,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD is seeking a Scheme Housing Officer in Rye to deliver customer-focused housing management for sheltered and independent living schemes. You will conduct inspections, support tenancy management, and help residents maintain independent living.

The role requires safeguarding awareness and collaboration with local services. The position offers full-time hours on a temporary basis with an hourly rate of £16.56.

Responsibilities

• Manage a portfolio of sheltered, retirement or independent living housing schemes, providing an effective and customer-focused housing management service.
• Conduct regular scheme inspections to ensure communal areas, facilities and grounds are maintained to a high standard and comply with health and safety requirements.
• Provide tenancy management support including sign-ups, tenancy sustainment, property visits, tenancy reviews and responding to breaches of tenancy conditions.
• Support residents to maintain independent living by identifying support needs and signposting to relevant internal and external services.
• Carry out wellbeing and welfare checks for residents, particularly those who may be vulnerable or at risk.
• Respond to safeguarding concerns and make appropriate referrals in line with safeguarding policies and procedures.
• Investigate and manage anti-social behaviour, neighbour disputes and tenancy breaches, taking appropriate enforcement action where necessary.
• Work closely with residents, families, support agencies, healthcare professionals and community organisations to promote resident wellbeing and successful tenancy outcomes.
• Facilitate resident engagement activities, meetings and events to encourage community participation and social inclusion.
• Monitor and report health and safety issues including fire safety, accident reporting, risk assessments and contractor performance.

Job description

ESSENTIAL EMPLOYMENT LTD is seeking a Scheme Housing Officer in Rye to deliver customer-focused housing management for sheltered and independent living schemes. You will conduct inspections, support tenancy management, and help residents maintain independent living.

The role requires safeguarding awareness and collaboration with local services. The position offers full-time hours on a temporary basis with an hourly rate of £16.56.