Scheduling & Workforce Coordinator - Growth & Benefits

Securitas; Milton Keynes; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Health and wellbeing support

Pension and financial wellbeing

Life assurance

EV Schemes eligibility

Job summary

Securitas is seeking a Scheduling Administrator to join our Workforce Management team in Milton Keynes. You will ensure shifts are covered, schedules are accurate, and our people are where they need to be to meet customer needs.

The role offers ownership, visibility, and opportunities to develop within a growing function. Experience in planning, scheduling or workforce coordination from various sectors is welcome.

Qualifications

• Good IT skills and experience with systems or the ability to learn new ways of working at pace.
• Excellent problem-solving and time management abilities.
• A proactive and flexible approach.
• The confidence to manage competing priorities.
• Ability to utilise MS Packages, Outlook, etc.
• 5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment.
• Right to Work in the UK.

Responsibilities

• Accurately schedule and roster employees, ensuring full coverage across sites at all times.
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly.
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders.
• Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable.
• Support the management of on-call and escalation processes to resolve scheduling issues.
• Help ensure all personnel are correctly trained and compliant with licensing requirements.
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors.
• Proactively identify gaps in coverage and support solutions to address them.
• Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently.
• Support payroll processes by ensuring accurate data input and query resolution.
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations.
• Contribute to a culture of continuous improvement, efficiency, and high standards.

Skills

WFM systems

MS Office/Outlook

Problem solving

Time management

Proactive & flexible

Right to Work UK

5-year history

Job description

Securitas is seeking a Scheduling Administrator to join our Workforce Management team in Milton Keynes. You will ensure shifts are covered, schedules are accurate, and our people are where they need to be to meet customer needs.

The role offers ownership, visibility, and opportunities to develop within a growing function. Experience in planning, scheduling or workforce coordination from various sectors is welcome.