Scheduling Administrator

Securitas; Milton Keynes; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Health and wellbeing support

Pension and financial wellbeing

Life assurance

EV Schemes eligibility

Job summary

Securitas is seeking a Scheduling Administrator to join our Workforce Management team in Milton Keynes. You will ensure shifts are covered, schedules are accurate, and our people are where they need to be to meet customer needs.

The role offers ownership, visibility, and opportunities to develop within a growing function. Experience in planning, scheduling or workforce coordination from various sectors is welcome.

Qualifications

• Good IT skills and experience with systems or the ability to learn new ways of working at pace.
• Excellent problem-solving and time management abilities.
• A proactive and flexible approach.
• The confidence to manage competing priorities.
• Ability to utilise MS Packages, Outlook, etc.
• 5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment.
• Right to Work in the UK.

Responsibilities

• Accurately schedule and roster employees, ensuring full coverage across sites at all times.
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly.
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders.
• Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable.
• Support the management of on-call and escalation processes to resolve scheduling issues.
• Help ensure all personnel are correctly trained and compliant with licensing requirements.
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors.
• Proactively identify gaps in coverage and support solutions to address them.
• Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently.
• Support payroll processes by ensuring accurate data input and query resolution.
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations.
• Contribute to a culture of continuous improvement, efficiency, and high standards.

Skills

WFM systems

MS Office/Outlook

Problem solving

Time management

Proactive & flexible

Right to Work UK

5-year history

Job description

Learning & Development:From day one,you'llgain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Grade: C

Be part of something new. Make an impact from day one.

We're looking for a Scheduling Administrator to join our growing Workforce Management team and help keep our operations running smoothly.

You'll play a key role in ensuring shifts are covered, schedules are accurate and our people are where our customers need them, balancing operational requirements with employee availability and responding to changing priorities.

It's a fast-paced role offering real ownership, business visibility and the opportunity to develop your career within a growing function.

If you have experience in planning, scheduling or workforce coordination from rail, retail, contact centres, logistics, healthcare, hospitality or another operational environment, we'd love to hear from y

Job Description

Whatyou'llbe doing:

• Accurately schedule and roster employees,ensuring full coverage across sites at all times
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders
• Maintainaccuraterecords within the WFM system, ensuring all data is up-to-date and reliable
• Support the management of on-call and escalation processes to resolve scheduling issues
• Help ensure all personnel are correctly trained and compliant with licensing requirements
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors
• Proactivelyidentifygaps in coverage and support solutions to address them
• Assistwithtempand ad-hoc work allocation, ensuring client needs are met efficiently
• Support payroll processes by ensuringaccuratedata input and query resolution
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations
• Contribute to a culture of continuous improvement, efficiency, andhigh standards

Please Note:This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact!

Qualifications

Whatyou'llbring:

• Good IT skills and experience working with systemsor the ability to learn new ways of working at pace(WFM experience a plus)
• Excellentproblem-solving and time management abilities
• A proactive and flexible approach
• The confidence to manage competing priorities
• Ability to utilise MS Packages, Outlook, etc.
• 5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment.
• Right to Work in the UK.

Additional Information

See a different world with Securitas UK

Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

From day one, you'll have access to a range of benefits, including:

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...

Join a team that values your contribution, supports your growth and helps you build a rewarding career.