Scheduling & Project Support Coordinator

KHR - Recruitment Specialists; West Malling; On-site; GBP 25,650 - 31,350; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Pension scheme

Healthcare

Job summary

A leading Repairs and Maintenance business in West Malling seeks a full-time Business Support Coordinator. Responsibilities include managing CRM systems, liaising with customers on maintenance issues, and supporting the Project Managers with orders and permits. Ideal candidates will have exceptional customer service skills, strong organization, and competent IT abilities. The firm offers 25 days of holiday, pension scheme, and healthcare benefits, providing a supportive work environment.

Qualifications

• Excellent customer service, organisational and administration skills required.
• Strong telephone manner with confidence and enthusiasm.
• Proficiency in IT is essential.
• Ability to multi-task and meet tight deadlines is crucial.
• Experience in delivering high standards of customer service as a team player.

Responsibilities

• Maintain internal CRM and call logging systems with updated information.
• Liaise with customers regarding reactive maintenance issues, scheduling contractors to complete work.
• Support Project Managers with quotes, subcontractor orders, and necessary access permits.

Skills

Customer service

Organizational skills

Administration skills

IT skills

Telephone manner

Job description

A leading Repairs and Maintenance business in West Malling seeks a full-time Business Support Coordinator. Responsibilities include managing CRM systems, liaising with customers on maintenance issues, and supporting the Project Managers with orders and permits. Ideal candidates will have exceptional customer service skills, strong organization, and competent IT abilities. The firm offers 25 days of holiday, pension scheme, and healthcare benefits, providing a supportive work environment.