Scheduling & Office Administrator — Fire Protection

Complii; North Kilworth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Birthday off

Company pension

Job summary

C T Fire Protection in South Kilworth, near Lutterworth, is seeking an Office Administrator & Scheduling Assistant to join our team. This full-time role (part-time possible for the right candidate) focuses on coordinating service, maintenance and installation schedules and providing high-quality admin support to engineers and managers.

You will benefit from a permanent role with Monday-Friday hours, training and development, clear progression opportunities, 25 days holiday plus Bank Holidays,

Qualifications

• Strong organisational skills and attention to detail.
• Experience using Microsoft Office and digital scheduling tools.
• Excellent customer service and communication.

Responsibilities

• Assist the Service Team Lead with scheduling and coordinating engineers and installation teams, organising service, maintenance and installation appointments, while managing daily diaries and updating schedules for field engineers.
• Act as the first point of contact for incoming office calls and emails, maintaining a professional and friendly approach while providing a high level of customer service to customers and contractors.
• Prepare documentation using Microsoft Office, update digital company systems and maintain accurate records for compliance purposes, including tracking quotes through online platforms and processing job sheets, timesheets and service reports.
• Assist with invoicing and day-to-day administrative tasks for the management team, while acting as an operational systems champion to support QA procedures and developing and maintaining the company’s social media presence.

Skills

Organised

Customer service

Multi-tasking

Education

GCSEs or equivalent

Tools

Microsoft Office

CRM systems

Job description

C T Fire Protection in South Kilworth, near Lutterworth, is seeking an Office Administrator & Scheduling Assistant to join our team. This full-time role (part-time possible for the right candidate) focuses on coordinating service, maintenance and installation schedules and providing high-quality admin support to engineers and managers.

You will benefit from a permanent role with Monday-Friday hours, training and development, clear progression opportunities, 25 days holiday plus Bank Holidays,