Scheduling & Office Administrator - Fire Protection

Complii

South Kilworth

On-site

GBP 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

25 days holiday + Bank Holidays

Birthday off

Company pension

Training & development

Job summary

Complii is hiring an Office Administrator and Scheduling Assistant to join our team in South Kilworth, near Lutterworth. You will support the scheduling team, engineers and managers to coordinate service, maintenance and installation activities in a busy, fast-paced environment.

This full-time role (part-time considered for the right person) offers training, development and a friendly, supportive team. A competitive salary based on experience, 25 days holiday plus Bank Holidays, a Birthday off

Qualifications

Experience in scheduling, administration or office support.
Strong organisational and multitasking abilities.
Excellent written and verbal communication.
Proactive and customer‑facing with a professional approach.

Responsibilities

Assist the Service Team Lead with scheduling and coordinating engineers and installation teams, updating daily diaries.
Serve as the first point of contact for calls and emails, delivering high levels of customer service.
Prepare documentation using MS Office, maintain records for compliance and track quotes and job sheets.
Support invoicing and day‑to‑day admin for the management team and help maintain QA procedures and social media presence.