Scheduling Assistant

Real Life Options; Leeds; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Enhanced DBS

NVQs in Health and Social Care

28 days holiday (pro-rata)

Job summary

Real Life Options in Leeds is seeking a Scheduling Assistant to join the Outreach team. You will manage rotas, ensure staff have hours, and coordinate training and meetings using our scheduling system.

Experience with rota planning is advantageous; full training on our systems will be provided. Strong IT skills, organisation, and a caring approach for vulnerable adults are essential requirements for this role.

Qualifications

• Experience with rota planning or scheduling is desirable.
• Full training on our systems will be provided.
• Confidence using IT systems is important.
• A good understanding of needs of vulnerable adults is beneficial.

Responsibilities

• Create and maintain rotas ensuring staff have contractual hours and service users receive support.
• Use One Touch to schedule staff efficiently.
• Ensure rotas include meetings, supervision and appraisal in line with policy.
• Monitor absences and arrange cover as needed.
• Book training and update records to keep staff prepared.

Skills

Good Communicator

Organisational skills

Flexible

Reliable

Caring

Inclusive

Self-Motivated

Honest

Strong Values

Education

NVQs in Health and Social Care

Tools

One Touch

Job description

Looking for a role where every day counts? At Real Life Options, we support people to live independent, fulfilling lives - and we're on the lookout for a passionate and organised Scheduling Assistant to join our amazing Leeds Outreach team!

Why Choose Real Life Options?

Real Life Options is a registered charity, and when you join us, you're not just taking a job - you're helping to change lives. Every rota you manage helps deliver vital, person-centred support to individuals across Leeds.

What You'll Be Doing:

As a Scheduling Assistant, you'll be at the heart of our operations, ensuring the right support staff are in the right place at the right time. You'll:

• Create and maintain rotas ensuring all staff receive their contractual hours, and the people we support receive the support they need
• Use our system (One Touch) to schedule staff efficiently
• Ensure staff rotas include team meetings, supervision and appraisal meetings in line with policy and procedure
• Monitor absences and arrange seamless cover
• Book training, update records, and make sure the right people are prepared and present

Experience with rota planning or scheduling would be a real advantage, full training on our systems will be provided.

Confidence using IT systems, a flexible approach, and great organisational skills are key to succeeding in this role.

Strong administrational background.

Desirable: A good understanding of the needs of vulnerable adults and the importance of delivering consistent, high-quality care.

If you can circle 6 or more of these traits, we'd love to hear from you:

• Honest
• Good Communicator
• Strong Values
• Flexible
• Passionate
• Self-Motivated
• Reliable
• Caring
• Inclusive

An enhanced DBS is required for this role.

Accredited training + access to NVQs in Health and Social Care

28 days holiday including bank holidays (pro-rata)

£250 Refer-a-Friend bonus

Discounts & perks via Reward Gateway

Free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)

Cycle to Work scheme

Financial wellbeing support

£10,000 life cover

Regular recognition initiatives

What Makes Us Different?

We believe in Respect, Honesty, Responsibility, and Excellence - and we're proud to support our team just as much as we support the people we work with.

Whether you've worked in care, admin, scheduling, or something totally different - if you're passionate about people and love being organised, this is your chance to make a real impact.