Rota Co-ordinator

RGIT Australia; Leeds; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days leave

Additional leave after 3 yrs

Friendly team

Development opportunities

Possible WFH 1 day

Job summary

Moorcare, a Leeds-based domiciliary care provider, is seeking a dedicated Rota Coordinator to manage staff rotas and ensure care visits are covered across the service area.

You will respond to last‑minute changes, liaise with care staff, clients and families, and maintain scheduling records while supporting the delivery of safe, person-centered care. On-call duties may apply and accuracy is essential.

Qualifications

• Experience in rota management in domiciliary care.
• Knowledge of safeguarding and care quality processes.
• Eligibility to work in the UK.

Responsibilities

• Create, maintain and update staff rotas.
• Ensure all care visits are allocated and covered.
• Respond promptly to short-notice staff absences and rota changes.
• Liaise with care staff, clients, families and management teams.
• Maintain scheduling records and systems.
• Participate in on-call rota as required.
• Support safe, person-centred care delivery.
• Collaborate with colleagues to resolve scheduling challenges.

Skills

Rota coordination

Organisational skills

Attention to detail

Communication skills

Time management

Tools

PASS

CM2000

People Planner

Birdie

Access Care Planning

Job description

Full-time Permanent Associate

Posted 05 Aug 2026

Description

Salary: £26,899.00 per annum

Hours: 37.5 hours per week, working 5 days out of 7 on a rota basis, including participation in an on-call rota.

About Us

Moorcare provide high-quality domiciliary care services, supporting people to live independently and safely within their own homes. We are looking for a highly organised and proactive Rota Coordinator to join our busy team and ensure the effective scheduling of care services.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can remain calm under pressure while delivering exceptional service to both clients and care staff.

The Role

As a Rota Coordinator, you will be responsible for managing and maintaining staff rotas, ensuring all care visits are covered, and responding to last-minute changes or emergencies. The role requires excellent communication skills, attention to detail, and the ability to prioritise effectively.

Key Responsibilities

• Create, maintain and update staff rotas.
• Ensure all care visits are allocated and covered appropriately.
• Respond promptly to short-notice staff absences and changes in service requirements.
• Liaise with care staff, clients, families and management teams.
• Monitor staffing levels and identify potential rota gaps.
• Maintain accurate records and update scheduling systems.
• Participate in the on-call rota as required.
• Support the delivery of safe, effective and person-centred care services.
• Work collaboratively with colleagues to resolve scheduling challenges.

What We're Looking For

• Previous experience in a Rota Coordinator, Scheduler, Care Coordinator or workforce planning role.
• Experience within domiciliary care, supported living, healthcare or social care.
• Essential: Knowledge and practical experience of using rota coordination/scheduling systems (such as PASS. CM2000, People Planner, Birdie, Access Care Planning, StaffPlan, Rostering Solutions, or similar workforce management systems).
• Strong organisational and time management skills.
• Excellent attention to detail and accuracy.
• Ability to prioritise workloads and manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Confident using Microsoft Office, particularly Outlook, Word and Excel.
• Ability to work under pressure and react effectively to last-minute changes.
• Strong problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Knowledge of Care Quality Commission (CQC) requirements.
• Understanding of safeguarding principles and compliance requirements.
• Experience participating in an on-call rota.
• Knowledge of Working Time Regulations and staff availability management.

Please note: Previous experience using electronic rota scheduling systems is essential. Applications from candidates without rota management system experience are unlikely to be shortlisted.

What we Offer:

• 28 days annual leave
• Additional annual leave entitlement after 3 years' service.
• Friendly and supportive team environment.
• Opportunities for development and progression.
• Following successful completion of probation, consideration may be given to working from home one day per week, subject to business needs.

Why Join Us?

This role is ideal for someone who enjoys coordinating people, solving problems, and making a real difference to the delivery of care services. Every day is different, and your work will directly contribute to ensuring vulnerable individuals receive the support they need.

Please note: We will only consider applications from candidates eligible to work in the UK. All appointments are subject to satisfactory references and a DBS (Disclosure & Barring Service) check.

Join us and be part of a caring, dynamic, and rewarding work environment!