Scheduler

Example Recruitment Group; Macclesfield; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Hybrid work after training

Job summary

Example Recruitment Group is seeking a proactive Scheduling Coordinator for our Macclesfield office. You will schedule and allocate jobs to trade operatives across the region, and coordinate engineer diaries to ensure timely completions.

You'll liaise with engineers, customers and internal teams, manage schedule changes and keep all appointment data accurate, delivering a high standard of customer service throughout the booking process. Hybrid work is available after training.

Qualifications

• Experience in scheduling, booking, planning or coordinating field-based staff.
• Strong organisational and time-management skills.
• Confident communicating with customers and trade operatives.
• Ability to manage multiple jobs and priorities.
• Strong attention to detail and good IT skills.
• Experience within property maintenance, housing or repairs is advantageous.

Responsibilities

• Schedule and allocate jobs to trade operatives across the region.
• Coordinate engineer diaries to ensure jobs are completed efficiently and within required timescales.
• Liaise with engineers, customers and internal teams to arrange appointments.
• Manage changes to schedules and respond to any issues or delays.
• Keep job and appointment information accurate and up to date.
• Provide a high standard of customer service throughout the booking process.

Skills

Scheduling

Organisation

Communication

Time management

Attention to detail

IT skills

Customer service

Job description

The Role

• Schedule and allocate jobs to trade operatives across the region.
• Coordinate engineer diaries to ensure jobs are completed efficiently and within required timescales.
• Liaise with engineers, customers and internal teams to arrange appointments.
• Manage changes to schedules and respond to any issues or delays.
• Keep job and appointment information accurate and up to date.
• Provide a high standard of customer service throughout the booking process.

Salary & Benefits

• £25,000 - £35,000 per annum, depending on experience.
• Monday to Friday, 40 hours per week.
• Permanent, full-time position.
• Initial training and induction based at the Macclesfield office.
• Hybrid working available following successful completion of training, with the option to work fully from home.
• Opportunity to join an established and growing business.

What We're Looking For

• Previous experience in scheduling, booking, planning or coordinating field-based staff.
• Excellent organisational and time-management skills.
• Confident communicating with customers and trade operatives.
• Ability to manage multiple jobs and priorities simultaneously.
• Strong attention to detail and good IT skills.
• Experience within property maintenance, housing, repairs or a similar environment would be advantageous.