SC Cleared User Researcher — Gov Digital Services

Sanderson Government & Defence; City Of London; Híbrido; GBP 120.000 - 140.000; Jornada completa

Descripción de la vacante

Sanderson Government & Defence is seeking an SC Cleared User Researcher to support a Central Government programme on a 4-month contract in London. You will deliver high‑quality user research to ensure user needs shape digital services, working 1-2 days onsite per week in a multidisciplinary agile team.

The role requires active SC clearance, experience in central government, and strong knowledge of GDS standards.

Formación

• Active SC Clearance is essential.
• Proven User Research experience within Central Government.
• Strong knowledge of GDS standards and the Digital Service Standard.
• Experience across Discovery, Alpha, Beta and Live phases.
• Ability to select and apply appropriate research methods to meet project objectives.
• Strong stakeholder engagement and communication skills.
• Experience working within agile, multidisciplinary teams.

Responsabilidades

• Plan and conduct qualitative and quantitative user research activities.
• Carry out user interviews, usability testing, workshops and discovery research.
• Analyse and synthesize research findings into clear, actionable insights.
• Communicate findings to product, design and delivery teams, as well as senior stakeholders.
• Produce user journeys, personas and other research artefacts where appropriate.
• Champion user-centred design and evidence-based decision making.
• Collaborate closely with Product Managers, Service Designers and Delivery teams throughout the service lifecycle.

Conocimientos

SC Clearance

User Research

Stakeholder engagement

Descripción del empleo

Sanderson Government & Defence is seeking an SC Cleared User Researcher to support a Central Government programme on a 4-month contract in London. You will deliver high‑quality user research to ensure user needs shape digital services, working 1-2 days onsite per week in a multidisciplinary agile team.

The role requires active SC clearance, experience in central government, and strong knowledge of GDS standards.