SC Cleared ServiceNow HRSD Advisor - Public Sector

Capgemini; Glasgow; Hybrid; GBP 65,000 - 88,000; Full time

Benefits offered by this job

Hybrid working

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Job summary

Capgemini Invent is seeking an SC-cleared, experienced ServiceNow HR Business Analyst to join our UK Employee Experience and HR practice. You will translate business needs into clear requirements, support HRSD implementation, and help shape HR services and knowledge management on ServiceNow.

In this advisory role, you’ll bridge business and delivery teams, work with stakeholders, and contribute to workshops, acceptance criteria, and user stories while advancing your ServiceNow and HR

Qualifications

• SC Clearance or eligibility - UK National with 5 years of continuous residence.
• ServiceNow CIS HRSD certification or equivalent demonstrated experience.
• Strong understanding of HR operations and HRSD capabilities (case management, knowledge, catalog).

Responsibilities

• Analyse HR processes and capture requirements for ServiceNow HRSD.
• Support delivery of platform capabilities; demo deliverables to customers.
• Run workshops, validate requirements and create functional specifications.
• Bridge business stakeholders and technical delivery teams throughout implementations.

Skills

SC Clearance

ServiceNow HRSD

HR Business Analysis

Stakeholder engagement

Agile

Tools

ServiceNow Platform

Job description

Capgemini Invent is seeking an SC-cleared, experienced ServiceNow HR Business Analyst to join our UK Employee Experience and HR practice. You will translate business needs into clear requirements, support HRSD implementation, and help shape HR services and knowledge management on ServiceNow.

In this advisory role, you’ll bridge business and delivery teams, work with stakeholders, and contribute to workshops, acceptance criteria, and user stories while advancing your ServiceNow and HR