Senior ServiceNow HRSD & CSM Developer | SC Cleared

Opus Recruitment Solutions Limited; United Kingdom; Hybrid; GBP 55,000 - 90,000; Full time

Job summary

Opus Recruitment Solutions Limited is seeking an experienced SC Cleared ServiceNow Developer to support the delivery and enhancement of HRSD and CSM within a secure public sector environment.

You will work with technical stakeholders, platform teams and delivery specialists, delivering hands-on ServiceNow development across HRSD, CSM, case management, workflows and integrations, ensuring scalable solutions that meet requirements.

Qualifications

• SC Clearance is mandatory.
• Hands-on ServiceNow development experience.
• HRSD development and configuration experience.
• CSM development and configuration experience.
• Experience developing case workflows, service catalogues and portal/workspace experiences.
• ServiceNow development skills including JavaScript, scripting, Business Rules and Flow Designer.
• Experience developing integrations using APIs and IntegrationHub.
• Experience delivering ServiceNow solutions within complex enterprise environments.

Responsibilities

• Configure, develop and enhance ServiceNow solutions across HRSD and CSM.
• Build and maintain case workflows, forms, record producers, catalog items and notifications.
• Develop and enhance employee and customer service experiences within ServiceNow.
• Develop workflows and automation using JavaScript, scripting, Business Rules and Flow Designer.
• Develop and support integrations between ServiceNow and wider enterprise systems using APIs.
• Troubleshoot and resolve complex ServiceNow development and platform issues.
• Work closely with technical stakeholders and wider delivery teams to ensure solutions are scalable and aligned with requirements.

Skills

SC Clearance

ServiceNow development

HRSD development

CSM development

Case workflows

JavaScript

Flow Designer

IntegrationHub

APIs

Enterprise delivery

Job description

Opus Recruitment Solutions Limited is seeking an experienced SC Cleared ServiceNow Developer to support the delivery and enhancement of HRSD and CSM within a secure public sector environment.

You will work with technical stakeholders, platform teams and delivery specialists, delivering hands-on ServiceNow development across HRSD, CSM, case management, workflows and integrations, ensuring scalable solutions that meet requirements.