SC Cleared ServiceNow HRSD Advisor — Public Sector

Capgemini Invent; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Capgemini Invent is seeking an SC cleared ServiceNow HR Business Analyst to join our Employee Experience & HR practice, focusing on the UK public sector. You will help design and deliver HRSD capabilities without hands-on configuration, acting as the bridge between customer and delivery teams.

You will translate business needs into requirements, user stories and process designs, contribute to workshops and documentation, and support client engagements across global opportunities within

Qualifications

• Existing SC Clearance or eligibility - UK National with 5 years of continuous residence.
• ServiceNow CIS HRSD certification (minimum).
• Beneficial certifications: ServiceNow Certified System Administrator, CIS ITSM.
• Experience on large global ServiceNow implementations or multiple end-to-end deployments focusing on HR moments that matter.

Responsibilities

• HR process and requirements analysis.
• Support the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions.
• Partner with HR teams to understand processes, pain points and improvements.
• Map current-state and future-state HR processes, identifying opportunities to simplify and improve the employee experience.
• Translate business requirements into clear user stories, acceptance criteria, functional specs and process docs.
• ServiceNow implementation delivery support (demo/delivery of deliverables) and collaboration with technical teams.

Skills

ServiceNow HRSD

HR transformation

Consulting

Stakeholder engagement

Requirements analysis

Agile

Education

SC Clearance eligibility (UK National)

CIS HRSD certification

ServiceNow Certified System Administrator

CIS ITSM

Job description

Capgemini Invent is seeking an SC cleared ServiceNow HR Business Analyst to join our Employee Experience & HR practice, focusing on the UK public sector. You will help design and deliver HRSD capabilities without hands-on configuration, acting as the bridge between customer and delivery teams.

You will translate business needs into requirements, user stories and process designs, contribute to workshops and documentation, and support client engagements across global opportunities within