Public Sector ServiceNow HRSD Advisor (SC Cleared)

Capgemini Invent; Greater London; Hybride; GBP 65 000 - 90 000; Plein temps

Résumé du poste

Capgemini Invent in the United Kingdom is seeking an SC-cleared, experienced ServiceNow HR Business Analyst to join our Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.

You will work with business stakeholders, delivery teams and customer representatives to capture

Qualifications

• SC Clearance: Existing or eligible UK national with 5 years of continuous residence.
• ServiceNow HRSD CIS certification with demonstrable experience.
• Beneficial: ServiceNow Certified System Administrator, CIS ITSM.

Responsabilités

• Perform HR process and requirements analysis for ServiceNow HRSD solutions.
• Partner with HR teams to understand processes, pain points and improvements.
• Translate business requirements into user stories, acceptance criteria, and process documentation.
• Support the delivery of HRSD platform capabilities without hands-on configuration, and demo deliverables to customers.
• Collaborate with architects, consultants, developers, testers and enablement teams throughout implementations.

Connaissances

SC Clearance

ServiceNow HRSD

ServiceNow CIS HRSD

ServiceNow CIS ITSM

ServiceNow Platform

Outils

ServiceNow Platform

Description du poste

Capgemini Invent in the United Kingdom is seeking an SC-cleared, experienced ServiceNow HR Business Analyst to join our Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.

You will work with business stakeholders, delivery teams and customer representatives to capture