ServiceNow HRSD Consultant - Drive HR Transformation

Capgemini; Glasgow; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Capgemini Invent in the United Kingdom seeks an experienced ServiceNow HRSD consultant to join the Employee Experience & HR practice, focused on client advisory and delivery ownership to transform HR service experiences.

You will deliver ServiceNow solutions and support large HR transformations, collaborating with ServiceNow BAs and developers for global clients in a leading transformation organisation.

Qualifications

• Completed ServiceNow certification or CIS HRSD certification.
• Experience supporting ServiceNow HRSD, HR tech or enterprise service management projects.
• Strong understanding of how technology supports business outcomes and user experience.
• Ability to articulate ServiceNow HR, employee experience and AI features to customers.

Responsibilities

• Support development of ServiceNow solution recommendations under senior guidance.
• Contribute to business process analysis, requirements gathering and solution documentation.
• Assist with demonstrations and walkthroughs of ServiceNow functionality for customers.
• Support engagement with ServiceNow reps and ecosystem partners as needed.

Skills

ServiceNow HRSD

Consulting mindset

Solution design

Stakeholder comms

HR certifications

Tools

ServiceNow

Job description

Capgemini Invent in the United Kingdom seeks an experienced ServiceNow HRSD consultant to join the Employee Experience & HR practice, focused on client advisory and delivery ownership to transform HR service experiences.

You will deliver ServiceNow solutions and support large HR transformations, collaborating with ServiceNow BAs and developers for global clients in a leading transformation organisation.