SC-Cleared Cisco UC Engineer: Telephony & Video (Defence)

Sanderson Government and Defence

Stevenage

On-site

GBP 48,000 - 88,000

Full time

7 days ago

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Benefits offered by this job

On-site in Stevenage

Defence-focused team

Job summary

Sanderson Government and Defence seeks an experienced Cisco Unified Communications Engineer to join our Defence-focused technical team in Stevenage. The role focuses on delivering, supporting, and improving Cisco telephony and video conferencing platforms across secure networks.

You will act as a subject matter expert for Cisco UC technologies, deliver project implementations, and provide mentoring to engineering teams.

Qualifications

5 years of experience in Cisco environments.
Strong expertise in CUCM v12.5, Unity Connection, Jabber, IP Telephony, CMS, TMS, and video endpoints.
Strong knowledge of SIP and H.323 protocols.
VMware v7/v8 experience.
Proven experience supporting enterprise-scale voice and video collaboration solutions.

Responsibilities

Deliver and implement Cisco telephony and video conferencing projects.
Act as a subject matter expert for Cisco UC technologies.
Troubleshoot and resolve complex incidents, support major incident management.
Conduct root cause analysis and contribute to service improvement initiatives.
Produce and maintain high-level designs (HLDs) and low-level designs (LLDs) and operational documentation.
Perform hardware and configuration testing.
Provide technical mentoring and knowledge transfer to engineering teams.
Work with Defence stakeholders and service management teams to support communications services.