Salon Receptionist

The East Kent Colleges Group; Canterbury; On-site; GBP 7,000; Part time

Job summary

A prominent educational institution in Canterbury is seeking a part-time receptionist for its Hair and Beauty department. The role involves managing appointments, providing excellent customer service, and maintaining a welcoming atmosphere. Ideal candidates will have strong communication skills and an understanding of hair and beauty services. This position offers a competitive salary and several employee benefits, including a pension scheme and professional development opportunities.

Benefits

Generous holiday pattern

Learning and development opportunities

Flexible personal leave

Exclusive discounts and perks

Health and wellbeing support

Competitive pension scheme

Staff recognition events

Qualifications

• Experience in a customer service or reception role is preferred.
• Basic understanding of hair and beauty services.

Responsibilities

• Manage bookings and schedules efficiently.
• Create a friendly and professional environment for clients.
• Assist clients with inquiries about services.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Detail-oriented

Positive attitude

Job description

About the Role

The first smile behind every great style, be the friendly face that keeps our salon a cut above. As the receptionist within the EKC Canterbury College Hair and Beauty department your duties will include

Duties

• Making appointments
• Cashing up (cashless)
• Dealing with clients as required
• Assessing reception and product displays
• General Housekeeping, as our receptionist, you'll work closely with students, staff, and clients, creating a friendly and professional environment where everyone feels valued.

Your Role

• Use your excellent communication and interpersonal skills to connect with a diverse range of people.
• Stay organised and detail‑oriented, managing bookings, schedules, and administrative tasks with ease.
• Bring a professional and approachable demeanour, ensuring every visitor feels welcome from the moment they step through the door.
• Apply a basic understanding of hair and beauty services to help clients with inquiries, and confidently navigate salon or spa software.
• Thrive in a busy, student‑focused environment, showing patience, adaptability, and a positive attitude.

Hours & Salary

Hours per week: 12.5
Weeks per year: 38
Salary (incl. holiday pay): £6,932

Benefits

• Generous and consistent holiday pattern - aligned with our academic calendar
• Learning and development opportunities – if you are interested in developing into teaching, you could benefit from our £7,000 investment into teacher training through our in‑house Teaching Academy, 3‑4 annual paid group development days, bespoke training programmes and strong internal progression – 1 in 3 roles are filled internally
• Flexible personal leave – time off for your child's first day at nursery, school or college, moving homes and for interviews
• Exclusive discounts & perks – inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on‑site nursery
• Wellbeing and health support – generous sick pay, counselling services, discounted gym membership at Canterbury College, free eye tests and glasses vouchers, flexible support for medical appointments and return‑to‑work transitions
• Competitive pension scheme – 18% company contribution
• Culture and recognition – being part of Community Days, an annual Staff Celebration Day, and an eco‑friendly organisation dedicated to reaching net‑zero by 2030

About Us

Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our ‘Strong’ skills grading by Ofsted.

Commitment to safeguarding – We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self‑declaration, Enhanced DBS check and obtaining sufficient referencing.