Salesforce systems Engineer in Yeovil, Somerset

Energy Jobline CVL; Yeovil; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid role

Somerset office

Job summary

Michael Page is seeking a Salesforce Systems Engineer for a hybrid, permanent role based from the Somerset office, with a focus on Yeovil and CRM systems.

You will manage and optimise Salesforce platforms (Sales Cloud and Service Cloud), ensuring data integrity, performance, and effective reporting. The role includes user training, updates, and cross-team collaboration to align CRM with business objectives.

Qualifications

• Maintain and optimise the company's CRM systems to ensure seamless operation.
• Collaborate with internal teams to gather requirements and customise the CRM to meet business needs.
• Manage CRM data integrity and ensure accurate reporting.
• Troubleshoot and resolve technical issues related to the CRM platform.
• Provide user training and support to enhance system utilisation.
• Implement CRM updates, integrations, and new features as required.
• Monitor system performance and propose improvements to enhance efficiency.
• Work closely with stakeholders to align the CRM with broader business objectives.

Responsibilities

• Maintain and optimise the company's CRM systems to ensure seamless operation.
• Collaborate with internal teams to gather requirements and customise the CRM to meet business needs.
• Manage CRM data integrity and ensure accurate reporting.
• Troubleshoot and resolve technical issues related to the CRM platform.
• Provide user training and support to enhance system utilisation.
• Implement CRM updates, integrations, and new features as required.
• Monitor system performance and propose improvements to enhance efficiency.
• Work closely with stakeholders to align the CRM with broader business objectives.

Skills

Salesforce

Sales Cloud

Service Cloud

Data analysis

System integration

Training & support

Troubleshooting

Stakeholder collab

Job description

As a Salesforce Systems Engineer within the Technology & Telecoms industry, you'll be responsible for managing and optimising CRM systems to support business operations. This role will involve ensuring that the CRM platform is running smoothly and effectively to meet the organisation's needs.

Client Details

A managed services business

Description

• Maintain and optimise the company's CRM systems to ensure seamless operation.
• Collaborate with internal teams to gather requirements and customise the CRM to meet business needs.
• Manage CRM data integrity and ensure accurate reporting.
• Troubleshoot and resolve technical issues related to the CRM platform.
• Provide user training and support to enhance system utilisation.
• Implement CRM updates, integrations, and new features as required.
• Monitor system performance and propose improvements to enhance efficiency.
• Work closely with stakeholders to align the CRM with broader business objectives.

Profile

• Strong experience working with Salesforce systems in a technical capacity.
• Proficiency in customising and configuring Salesforce platforms to meet business needs.
• Experience Administering and configuring with Salesforce, Sales Cloud and Service Cloud
• Good understanding of database management and data analysis.
• Problem-solving skills to address technical challenges effectively.
• Ability to collaborate with various teams and stakeholders.
• Knowledge of system integration and updates.
• Clear communication skills for training and user support.

Job Offer

• Competitive salary ranging from £50,000 to £65,000, dependent on the level of experience.
• Hybrid role based from the Somerset office
• Permanent position
• Opportunity to work in Yeovil with a focus on CRM systems

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best