Salesforce Systems Engineer

Michael Page Technology; Yeovil; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Somerset office

Job summary

Michael Page Technology is seeking a Salesforce Systems Engineer in Yeovil to maintain and optimise our CRM. You will customise Salesforce to meet business needs, ensure data integrity and provide user training and support.

The role requires strong experience with Salesforce, Sales Cloud and Service Cloud, plus data analysis and system integration skills. This is a hybrid, permanent position based from the Somerset office with a competitive salary.

Qualifications

• Extensive experience with Salesforce systems in a technical role.
• Proficient in customizing and configuring Salesforce platforms.
• Experience administering Salesforce with Sales Cloud and Service Cloud.
• Strong knowledge of database management and data analysis.
• Excellent problem-solving and collaboration with stakeholders.
• Clear communication for training and user support.

Responsibilities

• Maintain and optimise the company's CRM systems for seamless operation.
• Collaborate with internal teams to gather requirements and customise the CRM.
• Manage CRM data integrity and ensure accurate reporting.
• Troubleshoot and resolve CRM platform issues.
• Provide user training and support to enhance system utilisation.
• Implement CRM updates, integrations and new features as required.
• Monitor system performance and propose improvements to efficiency.
• Work with stakeholders to align CRM with business objectives.

Skills

Salesforce

CRM configuration

Data analysis

Problem solving

Stakeholder collaboration

System integration

Tools

Sales Cloud

Service Cloud

Salesforce Admin

Job description

Client Details

A managed services business

Description

• Maintain and optimise the company's CRM systems to ensure seamless operation.
• Collaborate with internal teams to gather requirements and customise the CRM to meet business needs.
• Manage CRM data integrity and ensure accurate reporting.
• Troubleshoot and resolve technical issues related to the CRM platform.
• Provide user training and support to enhance system utilisation.
• Implement CRM updates, integrations, and new features as required.
• Monitor system performance and propose improvements to enhance efficiency.
• Work closely with stakeholders to align the CRM with broader business objectives.

Profile

A successful Salesforce systems Engineer should have:

• Strong experience working with Salesforce systems in a technical capacity.
• Proficiency in customising and configuring Salesforce platforms to meet business needs.
• Experience Administering and configuring with Salesforce, Sales Cloud and Service Cloud
• Good understanding of database management and data analysis.
• Problem-solving skills to address technical challenges effectively.
• Ability to collaborate with various teams and stakeholders.
• Knowledge of system integration and updates.
• Clear communication skills for training and user support.

Job Offer

• Competitive salary ranging from £50,000 to £65,000, dependent on the level of experience.
• Hybrid role based from the Somerset office
• Permanent position
• Opportunity to work in Yeovil with a focus on CRM systems

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.