Salesforce Data & Ops Analyst (Payments)

GCS; City Of London; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Zusammenfassung

GCS seeks a Salesforce Data Analyst (Payments) in London on a 12-month contract to support a fast-paced commercial team. The role emphasizes CRM data integrity, contract workflows, and operational reporting across Sales, Marketing, Product, Legal and Finance.

You will perform data analysis in Excel/Sheets, build dashboards, support UAT, and develop knowledge resources while leveraging AI productivity tools to drive efficiency.

Qualifikationen

• 3+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Business Operations or Sales Support.
• Strong hands-on experience with Salesforce CRM.
• Advanced Excel and Google Sheets skills including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reporting & dashboards.

Aufgaben

• Maintain and improve Salesforce CRM data integrity across accounts, contacts, contracts, and reporting structures.
• Perform data analysis using Excel and Google Sheets; build dashboards and reporting tools.
• Support contract requests and procurement workflows through business systems and approval processes.
• Produce operational reports and analyze sales performance, merchant volumes, pipeline activity, and key business metrics.
• Coordinate with stakeholders across Sales, Marketing, Product Strategy, Legal, Finance, and Compliance.
• Assist in user acceptance testing (UAT), process improvements, and operational initiatives.
• Develop and maintain knowledge libraries, onboarding materials, process documentation, and training resources.
• Ensure compliance and audit readiness through accurate record keeping and documentation.
• Utilise AI productivity tools to improve operational efficiency.

Kenntnisse

Salesforce CRM

Excel & Google Sheets

Data analysis

Stakeholder management

Contract workflows

Tools

Tableau

Snowflake

Oracle

Zip

Jobbeschreibung

GCS seeks a Salesforce Data Analyst (Payments) in London on a 12-month contract to support a fast-paced commercial team. The role emphasizes CRM data integrity, contract workflows, and operational reporting across Sales, Marketing, Product, Legal and Finance.

You will perform data analysis in Excel/Sheets, build dashboards, support UAT, and develop knowledge resources while leveraging AI productivity tools to drive efficiency.